- Report: #855605
Report - Rebuttal - Arbitrate
Complaint Review: Archives.com
Archives.comArchives.com Internet United States of America
Archives.com Misleading sign-up procedures, not worth the money, unresponsive to requests for money back. Internet
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Because this was a mistake on my part, I emailed them and asked them to cancel it. They informed me that since I had signed up for a 7 day trial a year ago, which I had forgotten, that I was automatically subscribed for a year. They would not reverse the charge, they only stopped the automatic renewal in a year.
While I take responsibility for not realizing I hhad done the previous trial, there was nothing on their website that indicated I was signing up for a year's subscription. I wouldn't mind if the site were useful, but it's not at all. And they certainly were not customer friendly!
I would definitely NOT recommend this website!
This report was posted on Ripoff Report on 03/18/2012 10:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Archivescom/internet/Archivescom-Misleading-sign-up-procedures-not-worth-the-money-unresponsive-to-requests-855605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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