• Report: #775436

Complaint Review: Ashley Furniture Home Store

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  • Submitted: Sun, September 11, 2011
  • Updated: Sun, September 11, 2011

  • Reported By: azallie — Scottsdale Arizona United States of America
Ashley Furniture Home Store
Scottsdale, Arizona United States of America

Ashley Furniture Home Store Inferior Products, Unreliable Scottsdale, Arizona

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In December 2008, I purchased a leather sofa and reclining sofa from Ashley Furniture Store in Scottsdale, Arizona.  It's not even 3 years, and the leather covering on the sofa is peeling off.  When I called the store this morning to see if they would repair the sofa they told me it was out of warranty and there was nothing they could do.  This is bull, Ashley claims that they manufacture quality furniture with attention to detail and they stand by their products.  This sofa is far from quality craftsmanship.  If you claim you manufacture quality furniture then you should stand by your products if something goes wrong.  I told them I would be willing to pay to have the sofa repaired and they told me they only do warranty work.

I am so angry with the inferior product Ashley sold me and now they refuse to fix it.  My recommendation to NEVER purchase anything from Ashley Furniture.  They do not stand by their products.  They are a rip off.

This report was posted on Ripoff Report on 09/11/2011 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ashley-Furniture-Home-Store/Scottsdale-Arizona-/Ashley-Furniture-Home-Store-Inferior-Products-Unreliable-Scottsdale-Arizona-775436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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