Complaint Review: Auravie skincare - van Nuys California
- Auravie skincare van Nuys, California USA
- Phone: 866-216-9336
- Web:
- Category: Alternative Health
Auravie skincare I was very upset when I found my bank account was at -$101 because they took 98 from my ac and i did not agree to that I was offered a free trial not a discount on my first month. The invoice that came in the box should have said something about the monthly charge. van Nuys California
*Consumer Comment: Always read before ordering
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I was offered a free trial for this skin care on the internet. I thought it sounded good so I went ahead and paid for the shipping only. I received the order and opened it up there was an invoice inside but all it said was a ballance of $0 was owed. Then a couple of days latter I pulled up my bank and it showed me at -$101 because they took $98 that I did not approve of then my bank gave me a $35 charge for limit charge. I called the company up and complained about the charge and they were only able to give me a $59 credit back to my account. But the more I think about it the madder I get I think I am going to call them back tomorrow and tell them I want it all back. as it is its costing me $35 insufitant funds.
This report was posted on Ripoff Report on 09/26/2013 03:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auravie-skincare/van-nuys-california-91410/auravie-skincare-i-was-very-upset-when-i-found-my-bank-account-was-at-101-because-they-1087616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Always read before ordering
AUTHOR: Stacey - ()
SUBMITTED: Thursday, September 26, 2013
I found this on their site
RISK FREE TRIAL: Our Risk Free Trial policy requires You to understand certain important dates. The policy, and the important dates for You to know, are as follows: OFFER TERMS: IMPORTANT READ PURCHASE TERMS BEFORE ORDERING: By placing your trial order today, you agree to be enrolled in a 10-day trial offer for $4.95 S&H. After the 10 day trial expires, and if you have not cancelled your order within the 10-day trial period and return all product shipments, you agree that your card will be charged $97.88 for our advanced AuraVie SkinCare as part of this exclusive member auto-ship program. Your monthly member auto-ship will recur at $97.88, including S&H, every month from the time your 10-day trial expires until you cancel. If you choose to opt out of the risk free 10-day trial, all product shipments must be returned at the customer's expense. Call our customer care at 866-216-9336 within your 10-day trial period to cancel. By submitting this order, I hereby agree to the T&C's of this offer and the member auto-ship program. For additional purchase, cancellation, return, refund and other details, and for our privacy policy, see Terms & Conditions and Privacy Policy. Risk Free Trial is limited to 1 offer per household.
Regardless of whether You cancel Your Risk Free Trial in a timely fashion or not, You will be responsible to pay the shipping and handling charges associated with Your Product (currently ranging between $2.95 and $9.95, depending on the Product ordered). You agree that we can charge Your credit card for this amount, and You agree to pay such amount regardless of whether You cancel Your Risk Free Trial in a timely fashion or not. No refunds will be issued for shipping and handling charges.
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