• Report: #1049386

Complaint Review: Automotive Scientific Inc

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  • Submitted: Wed, May 08, 2013
  • Updated: Wed, May 08, 2013

  • Reported By: Truth — Cleveland Tennessee
Automotive Scientific Inc
5168 Hwy 11W Rogersville, Tennessee USA

Automotive Scientific Inc Scam Rip off theives Rogersville Tennessee

*UPDATE Employee: Submit Your Name & Information

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 Short and sweet of it.  Sent computer in.  They said to  bad to fix.  Offered to get a used part and then rebuild it.  I agreed.  Took several months.  Finally sent part.  It had exact same problem as my original.  I purchased a used part from junk yard and installed.  Problem was fixed.  They promised refund after 30 business days.  This means only the days they work by the way.  They consider Valentines day a non business day just so you know.  Never sent refund.  I paid through paypal.  Unfortunately they coldn't refund due to over 45 days since charged.  However my credit card that is linked to my paypal had a longer time period.  They disputed charge and Auto ECU never responded.  This company will not respond to phone calls or emails.  The only shady response you will get is through there website where you have to use there system.  Make sure you do a screen capture of everthing here because that will be proof later of their response to your questions.  Hopefully you paid with credit card so you can get your money back!!!!!  Just don't wait to long or it will be too late.  This is the worst company I have ever delt with. 


This report was posted on Ripoff Report on 05/08/2013 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Automotive-Scientific-Inc/Rogersville-Tennessee-37857/Automotive-Scientific-Inc-Scam-Rip-off-theives-Rogersville-Tennessee-1049386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Submit Your Name & Information

AUTHOR: Auto Electronics Repair - ()

If this is a Valid Report of Dis-satisfaction for our Services & your Request  for a refund has not been met within our Terms of Service  located at  this link  http://www.autoecu.com/refundpolicy.php 

  Please specify your name and date(s) of Purchase

  Please Contact our Customer Service Department in order to resolve your dispute.

 Monday thru Friday 9am to 5:30pm e.s.t. to discuss your concerns  1-866-983-6688 ,

   We attempt to resolve any dispute amicably

 

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