• Report: #974625

Complaint Review: BARE International

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  • Submitted: Tue, November 27, 2012
  • Updated: Fri, November 30, 2012

  • Reported By: Debra — pasco Washington United States of America
BARE International
Internet United States of America

BARE International Not paid for services performed as requested , Internet

*Consumer Comment: The payment still wasn't received although after so many months......

*Author of original report: Not nonsense

*UPDATE Employee: BARE International Reputable Company

*Consumer Comment: Bare Int. an example of a nonreputable organization.................

*Author of original report: Complaint about BARE International has been resolved

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I performed a secret shop as an evaluator for BARE International. The fee was $12.50. I was asked to mail an extra large box from USPS. I was asked to donate items to put in the box and send to a food bank in Las Vegas. The cost to ship was to be reimbursed (not the amount for any items that were donated).

This was the 6th shop I performed for this company. I haven't yet been paid, but they don't pay until the next month. Communication is done through emails with the scheduler.

I performed the shop on 11/19/12 and submitted report the same day. I was sent an email on Monday, 11/26/12 stating the report was not accepted because I didn't meet a deadline. I logged onto the BARE International site to see that there I'd been given an evaluation rating of 8 out of 10. Yet there was a comment stating they couldn't read the copy of the receipt I'd submitted.

Here is the comment:
11/22 Dear Evaluator: The attached receipt files cannot be open because of their file format. [continued below]....
..... Please reformat the files or fax copies of your receipts to priorityinquiries@bareinternational.com by 9 a.m. EST on 11/23, when the report will be finalized. Also, please make sure to enter all of the totals from your receipts into the report. Thank you, LT

11/26 Evaluator: The above request was not answered by our deadline. We have not received the receipt images requested above. This report must be excluded.

-Mollie Burrows

mburrows@bareinternational.com

I did not receive any notification regarding the first request. Yet the request was sent on Thanksgiving day stating I needed to send a copy of receipt by 9am EST the day after Thanksgiving, which is 6am my time.

After receiving the email I sent the receipt with explanation. I was told the report would not be accepted and I would not be paid because I didn't meet the deadline.

This report was posted on Ripoff Report on 11/27/2012 04:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/BARE-International/internet/BARE-International-Not-paid-for-services-performed-as-requested-Internet-974625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

The payment still wasn't received although after so many months......

AUTHOR: ____ - (United States of America)

No one would want to deal with that  as it typically would be just a small amount of pay.... Should have reached out sooner before the poster went thru a channel at this website.....a typical example of the way mystery shopping organizations treat someone....And no pay was received as of recently as is the truth.....Lots of of others were placed thru this before........................................................................
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#2 Author of original report

Not nonsense

AUTHOR: Debra - (United States of America)

Neither statement was nonsense. I reported the facts. I will re-post to confirm when payment is received. I am a professional (part-time shopper, full time office administrator).

The company did in fact contact me. They were very prompt to address my complaint against them. To date this complaint has been resolved. I am completely satisfied with the resolution. Therefore it was only fair I amend my original statement.
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#3 UPDATE Employee

BARE International Reputable Company

AUTHOR: BARE International - (United States of America)

Dear Jane/John Doe,

Your comments do not provide any facts and you did not provide your name. Is there any legitimate reason as to why you felt it was necessary to defame our name? Have you performed any assignments for BARE? Do you feel as if you have been wronged in some way? If so, please feel free to contact me personally so we can resolve. It is unfortunate how many will resort to slander on the web in lieu of contacting those within the company who can listen and rectify. Or perhaps you have not had the opportunity to work with us and were just posting unsound comments based on someone else's experience. Please feel free to contact me at your convenience. Alicia Myers @
amyers@bareinternational.com
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#4 Consumer Comment

Bare Int. an example of a nonreputable organization.................

AUTHOR: ____ - (United States of America)

The above post is nonsense....and is in a lapsed reply to other recent posts with negative but true comments directed at Bare  Int.........Website  cheap organizations like that never make things right just because posts are reflecting negativity at this website......An example of organizations that don't got it together in the sense of caring about reputation........................................................................................................
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#5 Author of original report

Complaint about BARE International has been resolved

AUTHOR: Debra - (United States of America)

Since filing this report against BARE International the complaint has been resolved. I was contacted by the company and they have agreed to pay the fee and reimbursement. They handled this complaint professionally and promptly.

I am new to this type of business and this has been a valuable learning experience. My advise to any evaluator; after completing report check the site daily regardless of holidays. Do not rely on email. It is your responsibility to ensure reports are accepted.

I sincerely appreciate the company's willingness to work with me regarding this error. 
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