- Report: #721882
Report - Rebuttal - Arbitrate
Complaint Review: BOTTLESS
BOTTLESS38250 Pioneer Blvd. #305; Internet United States of America
BOTTLESS Mark Anthony $400. spirit tumbler order 2-1-10. No product. No refund. BBB stamped "unresolved", Internet
*Author of original report: What a difference a year makes.
*REBUTTAL Owner of company: Case Resolved
*Author of original report: Thank you Oregon Dept. of Justice
*REBUTTAL Owner of company: Report Closed Resolved
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No refund, no product to date. Filed complaint with Oregon Better Business Bureau 10-23-10. BOTTLESS rudely responded 11/16/10 "makes me again want to avoid working with small orders and continue working with major retailers rather than small family reunions who do not understand the concept of preordering for the next season or how we work."
Seriously? Almost 9 months after ordering and missing the July event, I don't understand the concept? And yes, it gets even better! 12-3-10 BOTTLESS states in BBB report:
"XXX will recieve the product that she ordered rather than a refund. If we refunded every preorder that we receive we would never be able to provide new product."
And yet again, 3-14-11 "The products that XXX ordered are on back order from our supplier so she has been refunded and we no longer offer this product as it is a supply issue from our supplier. Thank You"
Not true! No refund received, my patience expired, BOTTLESS now sells "Custom Bottles & Growlers" and BBB report states: "04/19/2011 Case Closed UNRESOLVED "
This is unacceptable!
This report was posted on Ripoff Report on 04/25/2011 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/BOTTLESS/internet/BOTTLESS-Mark-Anthony-400-spirit-tumbler-order-2-1-10-No-product-No-refund-BBB-stampe-721882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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