• Report: #443389

Complaint Review: BS Leisure Plus - BS Savings2go - BS Savings Plus

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  • Submitted: Tue, April 14, 2009
  • Updated: Fri, May 29, 2009

  • Reported By:Birmingham Alabama
BS Leisure Plus - BS Savings2go - BS Savings Plus
2700 West Plano Parkway Plano, Texas U.S.A.

BS Leisure Plus - BS Savings2go - BS Savings Plus Unauthorized Credit Charges Plano Texas

*UPDATE Employee: Consumer Affairs Manager

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Found 2 charges to my account in the amount of $14.95 from "BS Leisure Plus & BS Savings2go ". Research found that they are the same company. Also found a plethora of complaints on the web concerning the same practices and unauthorized charges. Called their number (888-527-2589) after many tries to get through. A very nice lady helped me and after an explanation, she assured me that the 2 charges would be credited to my account within 72 hours and there would be no further charges made to my account. She could not tell me from where the charges originated but said that it was probably from a 30 day trial offer for services/products related to a purchase made via internet or mail order.
Probably a box that was inadvertently checked or perhaps "NOT" checked authorizing the charges. This is the very reason why I refuse to make any purchases over the internet and try to be very cautious with mail orders.

G
Birmingham, Alabama
U.S.A.

This report was posted on Ripoff Report on 04/14/2009 07:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/BS-Leisure-Plus-BS-Savings2go-BS-Savings-Plus/Plano-Texas-75075/BS-Leisure-Plus-BS-Savings2go-BS-Savings-Plus-Unauthorized-Credit-Charges-Plano-Texas-443389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Consumer Affairs Manager

AUTHOR: Melissa - (U.S.A.)

At Savings2Go and LeisurePlus nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at custrel@aegonusa.com, by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
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