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Report: #713097

Complaint Review: Banfield Vet Hospital - Waterbury Connecticut

  • Submitted:
  • Updated:
  • Reported By: Bruce — Waterbury Connecticut United States of America
  • Author Not Confirmed What's this?
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  • Banfield Vet Hospital Waterbury, Connecticut United States of America

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The following letter was constructed and will be sent to anyone and everyone who needs to know that veterinary hospitals now play God...

=======================================================

April 2, 2011
 
To Whom It May Concern:
 
My name is Bruce and I own an adopted dog named Paco. Hes a Chihuahua mix from Miami where I adopted him before relocating to Connecticut. Hes a rescue-dog.
 
In recent months, I have experienced a few seizures with him which was very scary at first when you one has never experienced this before, but it short and he seemed to do just fine until a couple of months later where I experienced another seizure with him at this point, I dont know what the cause is. As of today, I experienced a very long seizure session with him to a point I thought he would pass out and not recover, so I contacted Banfield Hospital located within Petsmart Store here in Waterbury.
 
I have brought him in there on prior occasions for various (not threatening) reasons and thought they could have provided me some assistance for the immediate situation. I was in the midst of comforting him through his seizure as I was calling Banfield.
 
They indicated that immediate assistance would require immediate payment of $400 - $500 minimum. I advised them I am collecting Unemployment and have been unemployed for almost 2 years. I asked them if they could provide me a payment plan, but they rejected that offer indicating that I should borrow the approximate $500 from someone if I was to bring him down there. I havent had $500 to my name in almost 2 years, let alone for an emergency type situation.
 
When a human being has an immediate medical need, that person is immediately assisted by an alerted medical team (usually by dialing 911) and brought to the hospital for immediate attention the cost for the care is taken care of at a later date or payment arrangements can sometimes be agreed upon, but the hospital wont allow a person to die because he or she doesnt have hundreds of dollars on hand at the time of medical assistance.
 
Is there a right that Banfield Hosptial staff has the right to play God as to what animal dies and what animal lives based on available funds? Im unemployed and collecting unemployment does this mean Paco may have to die because I dont have the money to give them immediately?! Us, as human beings do we have the right as to what lives or dies on this planet? Is an animals life lower than ours to the point that an available fund a person has determines whether that animal lives or dies?
 
I may never get the answers to the questions I am presenting you with, but I felt very compelled to write your office to inform you of this audacity in the actions of this facility. I have no expectations to this letter, but if I can just be heard from someone who actually cares for life as much as I do even if its just an animal, then I think that maybe.just maybe, something could be done about it.
 
I continue my prayers for my animal as well as my prayers for employment that will aide me and my best friend in my life who I care so deeply for Paco.
 

This report was posted on Ripoff Report on 04/02/2011 04:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/banfield-vet-hospital/waterbury-connecticut-06708/banfield-vet-hospital-denied-services-for-a-animal-in-seizure-waterbury-connecticut-713097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Suggestion

Beneful?

AUTHOR: mr. rik - (USA)

POSTED: Tuesday, April 05, 2011

Bruce, have you been feeding Paco Beneful dog food by any chance?  One of my sources told me that has been known to cause seizures.

Good luck!

P.s.  Look what I just found by googling Beneful seizures:

When we were new pet pawrent back in 1998, we started feeding this to our dog Jerry. Knowing zero about canine nutrition, I was taken in by the ads and seemingly healthful appearance.When he started having seizures I did some reading, and learned about the connection between low quality food and seizures. So I stopped feeding it to him. And guess what? The seizures stopped! Hmmm. Thats when I got serious about canine nutrition and vowed never to give another animal this kind of garbage ever again.

http://www.dogfoodadvisor.com/dog-food-reviews/beneful-dog-food-reviews/

I've been feeding them with Beneful thinking it was goodand they seemed to like itBUT..my chihuahua/terrier been having seizureswhich not only scared me ...
www.dogfoodadvisor.com/dog.../beneful-dog-food-reviews/ - Cached - Similar

dog food advisor. com

I wish I wouldve remembered that earlier.  Keep us posted!

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#3 Consumer Suggestion

I feel bad too

AUTHOR: mr. rik - (USA)

POSTED: Tuesday, April 05, 2011

I feel bad that the employees at Banfield cant take 5 minutes out of their day and lend a hand giving you some advice that might save your pet's life.  

WWJD?

And Bruce, keep drawing that unemployment! You see who the real bottomfeeders are!

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#2 Consumer Comment

I feel bad.....

AUTHOR: MRamos - (United States of America)

POSTED: Tuesday, April 05, 2011

But no one forced you to own a dog. A pet is a luxury, a human life is not. Banfield should not be responsible for the costs associated with his care because you cannot afford to pay for it. While it is respectable that you adopted a rescue dog perhaps you weren't the best person to rescue him.

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#1 UPDATE Employee

From Banfield Pet Hospital

AUTHOR: Banfield Pet Hospital - (United States of America)

POSTED: Tuesday, April 05, 2011

We hope Paco is doing better and are sorry for the difficult position you are in. Unfortunately, there are many causes of seizures and in order to treat them appropriately, the cause must be identified. Seizures can be mild to severe and last seconds to several minutes. Severe seizures that last a long time or repeated seizures in a short period of time can be life threatening, so we encourage you to have your pet seen by a veterinarian as soon as possible.

As a practice of pet lovers, we know that they are very important family members and we want the best for them. Because our veterinary hospitals require payment at the time pets receive care we offer CareCredit as a potential payment option for our clients.  CareCredit has helped many of our clients with similar payment situations and we encourage you to explore this option for Paco. While patient care in human hospitals is at least partially subsidized for those unable to pay, unfortunately a similar system does not exist for veterinarians. If you have additional questions, please feel free to contact our Client Advocate team at 877-500-2288.

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