- Report: #287030
Complaint Review: Bank Of America
| Bank Of America bankofamerica.com
Copperas Cove, Texas U.S.A. |
|
Bank Of America Fee Rip Offs Continue Copperas Cove Texas
*Consumer Suggestion: Bank of America and their fees.
*Consumer Comment: More Useless and Generic Advice
*Consumer Suggestion: So you don't like Banks
*Consumer Comment: And This is Where We Agree
*Consumer Comment: And This is Where We Agree
*Consumer Comment: And This is Where We Agree
*Consumer Comment: And This is Where We Agree
*Consumer Comment: Unfortunately Edward...
*Consumer Comment: Unfortunately Edward...
*Consumer Suggestion: All the banks have to do
*Consumer Comment: Great Point Striderq
*Consumer Comment: But Edward...
*Consumer Comment: Alas You Have Seen The Light!
*Consumer Comment: Simple solution...
*Consumer Comment: Jim You Are Right about the 'BALANCES'
*Consumer Comment: Edward - I just Keep Wondering
*Consumer Comment: You're Indirectly Agreeing With The OP
*Consumer Comment: It matters not if he mentioned it or not........
*Consumer Comment: This Was The Bank's Fault - Here's The Proof
*Consumer Comment: In spite of all the 'heat' here' I will add a prediction:
*Consumer Comment: It IS Christmas Eve, Edward. Therefore, since you ask, I will answer...
*Consumer Comment: Edward - Normally, I Agree With You
*Consumer Comment: RE: Edward's suggestion...
*Consumer Comment: RE: Edward's suggestion...
*Consumer Comment: RE: Edward's suggestion...
*Consumer Comment: RE: Edward's suggestion...
*Consumer Comment: Example of My Suggestion
*Consumer Comment: Wayne, you're right...
*Consumer Suggestion: A Couple of Suggestions
*UPDATE Employee: It's All the Same
*Author of original report: Why I will no longer read some responses.
*Consumer Comment: Say it isn't so, Wayne...
*Consumer Comment: The banking rules have changed...for the worse
*Consumer Comment: Ha Ha Ha.
*Author of original report: Enough!
*Consumer Comment: Good For You Margaret
*Consumer Comment: I HATE TO BURST YOUR BUBBLE BUT..
*Consumer Comment: Show Me The Terms and Conditions!
*Consumer Comment: Sorry to hear
*Consumer Comment: Welcome to Wells Fargo
*Author of original report: Thank You
*Consumer Comment: CASH IS SUPPOSE TO POST IMMEDIATELY
*Consumer Comment: Now YOU Can't Read
*Author of original report: Still can't read
*Consumer Comment: Documents Don't Matter If the Bank Says They Don't
*Author of original report: I have already dealt with this and suggest that others do the same.
*Author of original report: I have already dealt with this and suggest that others do the same.
*Author of original report: I have already dealt with this and suggest that others do the same.
*Author of original report: I have already dealt with this and suggest that others do the same.
*Consumer Comment: Wayne - Not Correct
*Author of original report: Not NOT TRUE
*UPDATE Employee: Not true
*Consumer Comment: Debit Card World
*Author of original report: Never Again
*Consumer Suggestion: Arent they warm and fuzzy?
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Deposits make on Friday do not appear on your account until Monday or Tuesday. (This applies to CASH and CHECKS) Any money that you spend using your debit card on the weekend is INSTANTLY posted, making you overdraw your account. BofA gets $35.00 for each transaction and you get the shaft.
This is not the first time that this has happened to me, it will be the last. Others here have reported the same RIP-OFF!
Keep away from BofA. I will be moving the account this week.
Wayne
Copperas Cove, Texas
U.S.A.
This report was posted on Ripoff Report on 11/27/2007 07:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bank-Of-America/Copperas-Cove-Texas-76522/Bank-Of-America-Fee-Rip-Offs-Continue-Copperas-Cove-Texas-287030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
Bank of America and their fees.
AUTHOR: Frank - (U.S.A.)
SUBMITTED: Saturday, June 28, 2008
POSTED: Saturday, June 28, 2008Using a different ATM/Debit card/credit card other then BOA cards. They charge $3.00+ depending on where you are. and including the charges of your bank.
Now even on the ATM and sometimes in very small print in the bank next to tellers there is a little saying "Deposits may not post until the next business day" . So Friday is a Holiday but the bank is open but Monday is a holiday and the bank is closed. You put the money say on Thursday after 3.00 pm. so the money will and might not be posted until Wed.
That is what a "pending transaction" Means the money is in the bank and waiting for the system to accept it.
For overdraft protection use a linked Savings account. There should only be around a $10.00 fee if the savings account has enough money to cover the overdraft. It saves my back side and my wallet a few times.
Now fees are the highest I have seen here. the $35 fee. A $25 returned check fee, and another type of NSF fee of around $40. So even if you are $1.00 short you are socked with all those fees. Then you wonder why the account is Overdrawn.
Now on-line banking tip. Go to the banks website and check on how may things are
Pending. The account may say you have the money in their but do not believe it.
What until the money, checks, and payments have "Posted" and that way you will save your back side. Most banks will let you sign up for alerts. Use them, they work to help you maintain a + balance.
keep the ledger up to date down to the last red cent. and every time you go on-line to see pending write on the above line "Pending" and the date it is pending.
ATM machines sometimes takes weeks for the system to add to your account.
Do not have enough money to clear a check, it will take up to 7 days to clear and the "Real" Money to be transferred to the bank.
#2 Consumer Comment
More Useless and Generic Advice
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Monday, December 31, 2007
POSTED: Monday, December 31, 2007There you have it Wayne. YOU need to take your own money, put it in a jar and keep it at home from now on, simply because a BANK EMPLOYEE made a mistake.
What does a programming formula have to do with a BANK EMPLOYEE giving an incorrect answer? Please explain where the Terms and Conditions state that customers are signing and agreeing to allow BANK EMPLOYEE to LIE to them?
#3 Consumer Suggestion
So you don't like Banks
AUTHOR: Tell Me About It!!!!!!! - (U.S.A.)
SUBMITTED: Monday, December 31, 2007
POSTED: Monday, December 31, 2007I work for a small community bank and I hear the same thing from clients all day long on how the banks are ripping them off. No one makes you bank with them, and if you don't have enough money to live off of STOP SPENDING WHAT YOU DON'T HAVE.. The banks have spent alot of money to detect clients who try to scam them out of money. So what makes you think that you are smarter than the dozen of programmers who program for every situation.
Banks are not out to get you, it's a business people, plan and simple. The funny thing is that when you signed up for your account you received a document about Terms and Conditions, and Funds Availability. Theses are required by the Federal Government for each bank. If the banks do not follow these guidelines then the FED will shut them down.
It seems that the wrong person or persons are being blamed here. It's your fault you manage your account better and because you do so you're penalized for your own stupidity. If you get pulled over for speeding do you blame the car manufacture for making a car that goes faster than the speed limit? No, and you shouldn't blame the bank for charging you for you not keeping up with the amount of money in your account. Don't like the way banks run their business, take your money and leave. No one makes you stay.
#4 Consumer Comment
And This is Where We Agree
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Monday, December 31, 2007
POSTED: Monday, December 31, 2007Then the customer goes and checks their balance online or via ATM and the way the balance is displayed seems to CONFIRM what the employee told them. But then UNFORTUNATELY (there's that word again), after numerous OD fees later the customer finds out the truth.
Unfortunate Indeed!
#5 Consumer Comment
And This is Where We Agree
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Monday, December 31, 2007
POSTED: Monday, December 31, 2007Then the customer goes and checks their balance online or via ATM and the way the balance is displayed seems to CONFIRM what the employee told them. But then UNFORTUNATELY (there's that word again), after numerous OD fees later the customer finds out the truth.
Unfortunate Indeed!
#6 Consumer Comment
And This is Where We Agree
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Monday, December 31, 2007
POSTED: Monday, December 31, 2007Then the customer goes and checks their balance online or via ATM and the way the balance is displayed seems to CONFIRM what the employee told them. But then UNFORTUNATELY (there's that word again), after numerous OD fees later the customer finds out the truth.
Unfortunate Indeed!
#7 Consumer Comment
And This is Where We Agree
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Monday, December 31, 2007
POSTED: Monday, December 31, 2007Then the customer goes and checks their balance online or via ATM and the way the balance is displayed seems to CONFIRM what the employee told them. But then UNFORTUNATELY (there's that word again), after numerous OD fees later the customer finds out the truth.
Unfortunate Indeed!
#8 Consumer Comment
Unfortunately Edward...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Sunday, December 30, 2007
POSTED: Sunday, December 30, 2007#9 Consumer Comment
Unfortunately Edward...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Sunday, December 30, 2007
POSTED: Sunday, December 30, 2007#10 Consumer Suggestion
All the banks have to do
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Sunday, December 30, 2007
POSTED: Sunday, December 30, 2007#11 Consumer Comment
Great Point Striderq
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Sunday, December 30, 2007
POSTED: Sunday, December 30, 2007The point is, if in fact the deposit was made after cutoff, and if in fact the employees would have told Wayne this, then he wouldn't have any reason to update saying that they ONLY mentioned the out of state explanation.
But I agree with you. Yes it can go both ways. But the reason I reach my conclusion is because of how all of the pieces fit. Wayne asks the teller, she gives him the answer. No mention by the teller of the deposit being made AFTER cutoff. Then Wayne goes back and asks why didn't things happen like the Teller said. Still no mention in the employee explanations that it didn't happen like the Teller said because it was made after cutoff.
So even though Wayne didn't specifically say this, it seems HIGHLY likely that it would have come up in at least ONE of the employee explanations later on. The ONLY thing mentioned is the out of state excuse.
#12 Consumer Comment
But Edward...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Sunday, December 30, 2007
POSTED: Sunday, December 30, 2007#13 Consumer Comment
Alas You Have Seen The Light!
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Sunday, December 30, 2007
POSTED: Saturday, December 29, 2007Now look back and re-read all of the GENERIC comments made BY EVERYONE after this ASSUMPTION. When all they had to do earlier is what you have FINALLY done, simply ask that simple question. Then all of this GENERIC and BASELESS advice could have been prevented.
And by the same token, if in fact Wayne reveals that the deposit INDEED was made AFTER CUTOFF, then of course I would AGREE with everyone else. Because as everyone has already said, which I already knew anyway, whenever you make a deposit on Friday after cutoff, it will not post until Monday, or Tuesday if Monday is a Holiday.
See how easy that is? But look at how difficult it ended up being because of a RUSH TO JUDGEMENT. This is a common pattern on many threads.
#14 Consumer Comment
Simple solution...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Saturday, December 29, 2007
POSTED: Saturday, December 29, 2007Edward I do agree that the assumption in tis post was about the deposit and the time it was made. But Wayne did not step up and say it was before cutoff. so it being after cutoff is a logical assumption, but still an assumption. maybe this will help answer the question.
#15 Consumer Comment
Jim You Are Right about the 'BALANCES'
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Saturday, December 29, 2007
POSTED: Saturday, December 29, 2007If you put the pieces together here, to me it's obvious. Wayne was quote - 'TOLD BY THE TELLER THAT cash DEPOSITS POST RIGHT AWAY'. We can dance around this if we choose but I'm fairly confident the teller understood that Wayne was asking if this cash would post IMMEDIATELY and be AVAILABLE for him to use IMMEDIATELY. The teller told him, yes it would. Why? Because the teller saw that Wayne was depositing CASH, and the desposit was being made BEFORE CUTOFF, so the teller didn't see any reason that would cause this cash deposit not to immediately post and be immediately available.
The ripoff here is the teller missed something. The teller apparently didn't realize that Wayne was depositing to an out of state account. So once Wayne went back and asked them what happened, he's now given the REAL reason why this happened. The problem is, he wasn't told beforehand. That's the ripoff here.
Happy New Year!
#16 Consumer Comment
Edward - I just Keep Wondering
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Friday, December 28, 2007
POSTED: Friday, December 28, 2007Banks have some responsibility in educating their customers - not forcing them to read fine print. I know this may sound like a departure from previous positions I've taken, but I've been thinking about this whole mess regarding debit cards and the bank has dome little to nothing to educate the consumer about the pitfalls of debit cards. If they're going to hand this little tool out and tell people all of the nice things they do - they have some level of responsibility in educating people about (1) the pitfalls of debit cards, (2) checking online for your account balance is bad management, (3) posting order, (4) I could go on and on.
I even think with the tons of money they're making in this regard - they should reinvest the money in classes for their customers. Sort of like when the state earns money from gmbling enterprises, they then offer courses on breaking the gambling addiction - payment for those courses comes from the revenues of gambling. I don't know - it's just a thought. I'm getting tired of telling people of the pitfalls of debit cards, when it is something the bank should be telling them...
Happy New Year.
#17 Consumer Comment
You're Indirectly Agreeing With The OP
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Friday, December 28, 2007
POSTED: Friday, December 28, 2007That's the question Wayne has been trying to get an answer to. Let me repeat to you what I said earlier. If it was that SIMPLE, why wasn't that the answer given to the NUMEROUS questions that Wayne asked NUMEROUS bank employees afterwards.
So not only did the OP not mention it. The bank employees didn't mention it either.....because that's not what happened.
#18 Consumer Comment
It matters not if he mentioned it or not........
AUTHOR: Faron - (U.S.A.)
SUBMITTED: Thursday, December 27, 2007
POSTED: Thursday, December 27, 2007#19 Consumer Comment
This Was The Bank's Fault - Here's The Proof
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Wednesday, December 26, 2007
POSTED: Wednesday, December 26, 2007HOWEVER. As is the case on MANY THREADS, many of you make ASSUMPTIONS, then from those ASSUMPTIONS, you proceed to make statements, WHICH ARE TRUE, but DO NOT pertain to the OP. Now, can everyone PLEASE go back and review this entire thread and please point out to me where THE AUTHOR himself said the deposit was made after CUTOFF?
Once you're done reviewing this and you come up empty, I suggest you go back review the thread again and this time I'll point it out to you. First look in THE AUTHOR'S post titled 'Not NOT TRUE' where the author asked the bank why the cash didn't post immediately. The bank's reply was because it was an out of state account. The bank did not tell THE AUTHOR your deposit didn't post because you made it AFTER CUTOFF.
Then continue on with your review and take a look at THE AUTHOR'S update titled 'Why I will no longer read some responses', where he REPEATS and CONFIRMS this in item #6 which says they did not post the cash and made an adjustment to the account because the account is in Arizona.
Now. As far as the author's banking habits, he ONLY checked his balance via ATM to CONFIRM that what the TELLER told him was true about the CASH posting IMMEDIATELY. What the TELLER told him was wrong and THE BANK told him the correct answer AFTER THE FACT.
This is the reason his problem was the bank's fault.
#20 Consumer Comment
In spite of all the 'heat' here' I will add a prediction:
AUTHOR: Thomas - (U.S.A.)
SUBMITTED: Monday, December 24, 2007
POSTED: Monday, December 24, 2007I do NOT use any debit cards. I never have, and I never will. Debit cards have NO mandated protections. Credit cards DO have mandated protections!
And I have... ummm... various accounts at 6 different banks, 4 credit cards (none with a balance), 4 active checking accounts, and NO problems. And everybody wants my banking business.... I even get offers for new credit cards every week. They must think I know how to handle money..... well... handling money is easy if you DO NOT use debit cards.
Does this sound like an echo of "Jim from Aniheim"'s comments? If so, too bad!
#21 Consumer Comment
It IS Christmas Eve, Edward. Therefore, since you ask, I will answer...
AUTHOR: Truth Detector - (U.S.A.)
SUBMITTED: Monday, December 24, 2007
POSTED: Monday, December 24, 2007I suspect that the bank employee had justifiably assumed that any adult with a functioning brain could READ the sign undeniably posted everywhere that states the FUNDS AVAILABILITY POLICY of the bank and the cutoff time for ALL deposits...cash or otherwise. But then again, businesses tend to conceal information like that on signs and literature with WORDS, not pictures.
I realize that you are fixated on ragging on this bank no matter what. Therefore, I will present you with indisputable facts that the OP was 100% in the wrong here:
This is a direct quote from the OP:
'Bank of America continues to charge fees for their late deposit processing. The process is simple for them.
Deposits make on Friday do not appear on your account until Monday or Tuesday. (This applies to CASH and CHECKS) Any money that you spend using your debit card on the weekend is INSTANTLY posted, making you overdraw your account. BofA gets $35.00 for each transaction and you get the shaft.'
Notice how he explicates his situation by stating that BOA MADE him overdraw his account. Funny, but I do not recall ANY bank ever MAKING anyone do anything. He makes mention of the 'late' deposit posting - when in fact it was his failure to deposit funds in an expeditious manner per both the Terms and Conditions of his account AND the explicit policy of the bank plastered everywhere in the lobby and outside the drive-up windows that led to his demise.
Look pal, there is nothing wrong with being on a crusade. But when you take the part of the irresponsible dolts who are looking for nothing more than a mommy to whine to, you lose credibility with each rebuttal. Save your outrage for those who are actually ripped off, not for crybabies like this.
#22 Consumer Comment
Edward - Normally, I Agree With You
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Monday, December 24, 2007
POSTED: Monday, December 24, 2007As you know from my prior posts, I have a lot of problems with debit cards because of the NSF fees consumers incur through their usage, and I think you do as well. Debit Card transactions are the only transactions the bank recognizes (other than ATM withdrawls) on a weekend. They don't recognize deposits into an account - nor do they recognize checks clearing an account. So if a person makes a deposit on a Friday after cut-off - that money is not going to be able to be accessed, but the spending sure will be picked up. Whoever invented the debit card pariah is one rich person..... and the consumer has been crying ever since.
Now, I also question the OP's banking habits since he never would need to check his account balance with an ATM if he truly balanced his account on a written register; each time he does that, it costs him more money as well.... The only reason one would ever need to check an account at an ATM or online is to determine if there are fraudulent transactions or bank fees the account holder may not be aware of. Like you, I am glad he left BofA - I simply hope the OP learned something from what happened, however his letter-writing about my alleged attacks seems to indicate otherwise.
Happy Holidays Edward....
#23 Consumer Comment
RE: Edward's suggestion...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Monday, December 24, 2007
POSTED: Monday, December 24, 2007And while some of the "POSTER BOARD" comments help explain the fees and how to avoid them, Edward's are just "you right the banks are evil and ripped you off". An attack, no, just stating the way things are.
#24 Consumer Comment
RE: Edward's suggestion...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Monday, December 24, 2007
POSTED: Monday, December 24, 2007And while some of the "POSTER BOARD" comments help explain the fees and how to avoid them, Edward's are just "you right the banks are evil and ripped you off". An attack, no, just stating the way things are.
#25 Consumer Comment
RE: Edward's suggestion...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Monday, December 24, 2007
POSTED: Monday, December 24, 2007And while some of the "POSTER BOARD" comments help explain the fees and how to avoid them, Edward's are just "you right the banks are evil and ripped you off". An attack, no, just stating the way things are.
#26 Consumer Comment
RE: Edward's suggestion...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Monday, December 24, 2007
POSTED: Monday, December 24, 2007And while some of the "POSTER BOARD" comments help explain the fees and how to avoid them, Edward's are just "you right the banks are evil and ripped you off". An attack, no, just stating the way things are.
#27 Consumer Comment
Example of My Suggestion
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Saturday, December 22, 2007
POSTED: Saturday, December 22, 2007Yes it is easy and simple Wayne and that's EXACTLY what you did. You DID EXACTLY what Striderq is suggesting. You WAITED until you had money in your account and then you spent it.
Oh! But in HINDSIGHT the money WASN'T in your account. But Striderq's comment is the POSTER BOARD example of how they make it seem like you DID know you didn't have the money but you KNOWINGLY spent money you didn't have.
But according to the EMPLOYEE, you WOULD have the money to spend IMMEDIATELY after the deposit, and you acted accordingly. Only NOW do you know the money WASN't in your account. This was NOT your understanding from the EMPLOYEE'S explanation and from you checking your BALANCE, which to you CONFIRMED what the EMPLOYEE told you.
#28 Consumer Comment
Wayne, you're right...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Saturday, December 22, 2007
POSTED: Saturday, December 22, 2007#29 Consumer Suggestion
A Couple of Suggestions
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Saturday, December 22, 2007
POSTED: Saturday, December 22, 2007Next. Simply state THE FACTS, which will stand on their own merit and cannot be defended, explained or justified. Which is the reason that some divert to the insults, or to other subjects that in no way address your question - like the employee Iamawesome. The facts here as you have plainly stated - You TRUSTED the employee's answer to your question. You acted accordingly and now look where you're at. Then when you question the bank about what happened afterwards, you were given THE FIRST excuse - the CHECK was held. After reminding them about the CASH, they said uh? Then they gave you THE SECOND excuse - out of state deposits.
So I ask, why couldn't the employee have given you that CORRECT answer before the deposit was even MADE? Then, why did it take so many tries before they finally gave you the CORRECT answer afterwards? Does the employee not know their own Terms and Conditions? But when you cry foul, you're chided and ridiculed for overdrawing your account, which technically you did - by following the advice of the employee. Mind-Boggling!
#30 UPDATE Employee
It's All the Same
AUTHOR: Iamawesome - (U.S.A.)
SUBMITTED: Friday, December 21, 2007
POSTED: Friday, December 21, 2007Checking accounts make little/no money for the bank. Overdraft fees are a way to make up for that. As many of you probably have noticed, the bank is less inclined to stick you with overdraft fees if you actually have interest bearing accounts (an ADVANTAGE relationship, Premier relationship, Private Bank, or U.S. Trust). People trying to leverage their ONE checking account for a refund is a nice thought, but unfortunately it's not realistic (even in the kindest terms.)
Overdraft fees are punitive, and the bank charges you for your error, BofA refunds a certain amount of overdraft fees, and recently increased its employee threshold for overrides. ALL banks charge ludicrous overdraft fees, so none will have to change their policies ever. If you don't believe read the top posts for Wachovia Wells Fargo, Chase, Us Bank, any other BofA peer banks.
No one who doesn't keep a check register likes their bank....coincidence, I think not. People who do keep a register and dislike their bank may have valid reasons.
76% of customers who overdraw at one bank, overdraw at another bank.
Back when I worked for a call center (and I did this for two banks) Overdraft fees would haunt me at night. It didn't take too long (I'm a really nice guy, lol) before I toughened up, and could actually say NO, and mean it. PEOPLE WILL SAY ABSOLUTELY ANYTHING to have OD fees refunded, that's why I refund even less than the bank recommends. Occassionaly I do talk to a customer who deserves a refund (and the bank gives us the ability to utilize these RARE moments).
I'm not completel brainwashed, I have my fair share of gripes with this bank, but most complaints about BofA are really complaints about ALL banks, they're just the biggest (so more customers to complain).
#31 Author of original report
Why I will no longer read some responses.
AUTHOR: Wayne - (U.S.A.)
SUBMITTED: Friday, December 21, 2007
POSTED: Friday, December 21, 20071) THERE WAS SUFFICIENT MONEY IN THE ACCOUNT
2) THERE WAS A SUFFICIENT AMOUNT AFTER ALL PENDING ITEMS
3) THERE WAS A DEPOSIT OF OVER $600.00 MADE, OF THAT $35.00 WAS IN THE FORM OF A CHECK.
4) THE BANK SAID THEY POSTED THE CASH
5) I CHECKED THE ACCOUNT AT THE ATM, AND HAVE A PRINTED RECEIPT SHOWING THE CORRECT BALANCE, INCLUDING EXISTING AMOUNT and THE CASH and THE CHECK
6) THE BANK DID NOT POST THE CASH, AS THEY SAID THEY HAD. THEY MADE AN 'ADJUSTMENT' TO THE ACCOUNT BECAUSE THE ACCOUNT WAS IN ARIZONA, I WAS BANKING AT A MILITARY BRANCH IN TEXAS.
7) I DO BALANCE MY ACCOUNT AND KNEW HOW MUCH SHOULD HAVE BEEN IN THERE.
8) if THE BANK HAD CREDITED THE CASH TO THE ACCOUNT, I WOULD NOT HAVE HAD THIS STUPID ISSUE.
9) I SPENT ABOUT $400.00 OF THAT AMOUNT, ON LARGE PURCHASES, I USE CASH FOR OTHER PURCHASES.
Anyone stating that it is MY FAULT may be correct only in the fact that I used BofA for an account.
WHAT IT SHOULD HAVE SAID...
If anyone has something constructive, please feel free to post, I would love to hear what you have to say. Children and those incapable of reading go elsewhere.
This isn't rocket science.
#32 Consumer Comment
Say it isn't so, Wayne...
AUTHOR: Truth Detector - (U.S.A.)
SUBMITTED: Friday, December 21, 2007
POSTED: Friday, December 21, 2007PLEASE tell us that you didn't actually write and send that crybaby, sissy-ass letter to ROR about someone who actually challenged your postings. You sound like the Democraps in Congress whining that conservatives on talk radio are actually (GASP) influencing public opinion on matters of policy.
Newsflash, buck-a-roo: THIS IS A PUBLIC MESSAGE BOARD. If you want to write for an entity that never has its assertions and articles challenged within its own publication, you may want to start your own private, whiny blog somewhere west of Nevada or in Iran. In the mean time, stop with the crybaby tattling to mommy and daddy. Time to grow up and debate, junior...
#33 Consumer Comment
The banking rules have changed...for the worse
AUTHOR: Faron - (U.S.A.)
SUBMITTED: Friday, December 21, 2007
POSTED: Friday, December 21, 2007They were also required to provide the changes in the terms of the agreement, which you should have gotten.
If BOA did not accept a cash deposit, it would be because they have a cutoff time for it to appear on that day. I think it is either 1 or 2pm, but it would vary in whatever locale you are in.
Margaret is untruthful when she stated that deposits post the same day at WF. The ripoff report below blows that ludicrous statement out of the water. All of the larger banks are pathetic scum and use devious ways to extract more money from the customer. WF has a fair amount of ripoff reports within this website, so don't play that lilly white crap here.
http://www.ripoffreport.com/reports/0/171/RipOff0171867.htm
#34 Consumer Comment
Ha Ha Ha.
AUTHOR: Bart - (U.S.A.)
SUBMITTED: Friday, December 21, 2007
POSTED: Friday, December 21, 2007dear admin,
I spent more money than I had in my account. I complained about it on this site and blamed the bank for my actions. People don't agree with me and I want them gone.
#35 Author of original report
Enough!
AUTHOR: Wayne - (U.S.A.)
SUBMITTED: Friday, December 21, 2007
POSTED: Friday, December 21, 2007"
It is my understanding that it is against policy to use defamatory statements. This is precisely what has been done by Jim in Anaheim on multiple posts, including #287030. I believe that it is in the best interest of all of your users to admonish this person. He has provided nothing constructive, mounts attacks against users that post both supportive and unsupportive information. I came to your site to voice my anger over what I think is an unfair practice by a bank. I do not deserve the type of treatment that I have received at the hands of this individual.
Please deal promptly with this unacceptable behavior
"
I appreciate all of the other posts, keep them coming. Jim - Grow Up
#36 Consumer Comment
Good For You Margaret
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Friday, December 21, 2007
POSTED: Friday, December 21, 2007This is about Debit Cards and Wayne's failure to understand their proper use.
#37 Consumer Comment
I HATE TO BURST YOUR BUBBLE BUT..
AUTHOR: Margaret - (U.S.A.)
SUBMITTED: Friday, December 21, 2007
POSTED: Friday, December 21, 2007#38 Consumer Comment
Show Me The Terms and Conditions!
AUTHOR: Edward - (U.S.A.)
SUBMITTED: Friday, December 21, 2007
POSTED: Friday, December 21, 2007With this account you could go into a branch and use a teller, but you could do this no more than three times per month for free. After the third time, you could still use a teller but it would cost $3 service fee, if I remember correctly. No problem, this wouldn't affect me, because again, I only used the ATM for EVERYTHING. NOT ONCE in my 10 years with BofA did I EVER have an ATM deposit NOT POST on the same business day, as long as it was made before the cutoff. No matter if it was cash or payroll check or even PERSONAL THIRD PARTY checks! But as you said, if you make the same deposit with a teller, it COULD BE and USUALLY is HELD. And this HOLD did indeed happen to me to on the FEW occasions that I was forced to use a teller. But ATM - NEVER a hold.
Now, since the customers are CONSTANTLY preached to about reading their Terms and Conditions, I DARE anyone to show me the PAGE, PARAGRAPH, and LINE where it clearly documents these procedures observed by myself, Texprime, and many other customers.
#39 Consumer Comment
Sorry to hear
AUTHOR: Texprime - (U.S.A.)
SUBMITTED: Thursday, December 20, 2007
POSTED: Thursday, December 20, 2007#40 Consumer Comment
Welcome to Wells Fargo
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Wednesday, December 19, 2007
POSTED: Wednesday, December 19, 2007Margaret, I used to bank at Wells Fargo. They possess the same intelligence as any other bank employee in the industry: None. Enough said.
#41 Author of original report
Thank You
AUTHOR: Wayne - (U.S.A.)
SUBMITTED: Tuesday, December 18, 2007
POSTED: Tuesday, December 18, 2007Careful he says that NO bank employees post here, not you or the person that posted above. (Perhaps he did not read this?)
Thank you, I already have an account with Wells Fargo, there just was not a branch where I lived. I will travel to get to WF, where I have not had any issues like this in the 10+ year history with you. My advice to everyone is to avoid BofA. They DO rip you off.
#42 Consumer Comment
CASH IS SUPPOSE TO POST IMMEDIATELY
AUTHOR: Margaret - (U.S.A.)
SUBMITTED: Tuesday, December 18, 2007
POSTED: Tuesday, December 18, 2007BOA is the worst. They recently wanted to start charging my aunt some kind of dumb fee for an IRA account. She told them to either stop charging her and if they did not she was closing her account. She moved her IRA to Wells Fargo. Now, she is not stuck with fees.
Now for Wayne, investigate your banks, and find one that will offer you immediate cash deposit posting, FREE CHECKS, Overdraft protection, and a debit card that will be declined if for some reason you account gets too low!!!!!!
#43 Consumer Comment
Now YOU Can't Read
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Tuesday, December 18, 2007
POSTED: Tuesday, December 18, 2007My guess though is that this issue will never be closed until you change your habits because we'll see you again on another ROR.
I will say this again - your online printouts are irrelevant to the bank and are not evidence of anything except the fact that posting order changes based on dollar amounts posting. It's standard with just about every bank out there. Anything printed online is tentative until the day and often the month is complete because of any interperiod adjustments. Accordingly, they are evidence of the fact they order transactions, but that's about it. Since this is part of the Terms and Conditions of EVERY bank you will eventually end up at, you need to adjust your mindset and accept this, otherwise you will continue to rack up NSF fees at your next bank. Are there banks who don't post based on order? There are a few, but they are disappearing quickly - either through acquisition by larger banks, or just changing posting order through their own volition.
I don't defend it the policy. I simply accept the following facts of life: (1) the IRS is unsympathetic, (2) the Post Office slow, and (3) all banks maximize profits.
#44 Author of original report
Still can't read
AUTHOR: Wayne - (U.S.A.)
SUBMITTED: Tuesday, December 18, 2007
POSTED: Tuesday, December 18, 2007I have been banking for more than forty (40) years, NEVER had an issue like this. I had always closed the account when I moved and opened a new one when I arrived at my destination. This time I kept the account in Arizona and moved to Texas to take care of my daughters house while she is in Iraq. You want me to say that I made a mistake? THIS WAS MY MISTAKE; I SHOULD HAVE CLOSED THIS ACCOUNT AND OPENED A NEW ONE. (Feel Better?)
I do not appreciate your statement about how I handle my finances. OVER FOURTY (40) YEARS OF BANKING WITHOUT THIS TYPE OF ABUSE BY A BANK. NOW YOU WANT TO BLAME ME? GROW UP.
Anyone out there that has an account with BofA needs to keep a close eye on them, they WILL 'ADJUST' the dates, I have DOCUMENTS...
#45 Consumer Comment
Documents Don't Matter If the Bank Says They Don't
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Monday, December 17, 2007
POSTED: Monday, December 17, 2007Even Bank of America, for the idiots they are, can look at their own paperwork and determine they made a mistake - people who have posted here have indicated such and correct their errors. If the bank was not persuaded by evidence you showed them - I am not persuaded by the evidence you have either - accordingly, I ignored the comment. Paperwork means nothing if it has little to no evidentiary value to anyone.
Moreover, none of what you posted is the issue. As I said as well, what you posted is SOP at just about every bank you go, but it is a common problem with many people. This is not a deposit recognition problem for you and many others.
Let me say it again: Your problem is NOT a deposit recognition problem.
It is a spending problem with a debit card. I understand you want to make this a deposit problem - it isn't the issue based on the OP. Why? In a debit card world, only this can possibly happen:
'Any money that you spend using your debit card on the weekend is INSTANTLY posted, making you overdraw your account.'
You posted this as part of the OP. Now, it doesn't post instantaneously (I've explained that), but there is a more important point and it's this: Deposits don't post on the weekends, but your debit card usage does. Now, if you had used checks - checks don't post on a weekend either. Cash is already withdrawn from the account, so cash spending doesn't affect your account - only your wallet.
The debit card is the ONLY transaction that posts on the weekend against your bank account. That's why listing this as a deposit problem is irrelevant, because that's not the issue. If you used ANY other form of legal tender to pay for your items other than a debit card, you wouldn't get hit against your bank account on the weekend. That gives your deposit time to post. Until the day banks post deposits on weekends, using a debit card only makes the bank money and relieves you of it.
Accordingly, my advice still stands. If you want your problems to stop, snip the debit card and live on cash or checks. If you want to keep giving the bank all your money - whether it's BofA, Chase, Wells Fargo, BB&T, Citibank, etc....., then keep the debit card. They're all the same, they all want your money, and that's your business. The methodology of their posting won't affect you if you take the proper steps to insure you have money in your account, track it in writing, and post deposits accordingly. Shredding the debit card will put an end to a bank taking money from you because you'll have better control over your account and manage it much better. Let the bank make money in other ways.
Now, go to a credit union and do your business there.
#46 Author of original report
I have already dealt with this and suggest that others do the same.
AUTHOR: Wayne - (U.S.A.)
SUBMITTED: Monday, December 17, 2007
POSTED: Monday, December 17, 2007If you handle replies that way that you did this one then you will continue to have ...
#47 Author of original report
I have already dealt with this and suggest that others do the same.
AUTHOR: Wayne - (U.S.A.)
SUBMITTED: Monday, December 17, 2007
POSTED: Monday, December 17, 2007If you handle replies that way that you did this one then you will continue to have ...
#48 Author of original report
I have already dealt with this and suggest that others do the same.
AUTHOR: Wayne - (U.S.A.)
SUBMITTED: Monday, December 17, 2007
POSTED: Monday, December 17, 2007If you handle replies that way that you did this one then you will continue to have ...
#49 Author of original report
I have already dealt with this and suggest that others do the same.
AUTHOR: Wayne - (U.S.A.)
SUBMITTED: Monday, December 17, 2007
POSTED: Monday, December 17, 2007If you handle replies that way that you did this one then you will continue to have ...
#50 Consumer Comment
Wayne - Not Correct
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Monday, December 17, 2007
POSTED: Monday, December 17, 2007And the other poster is right about debit cards - debit card transactions will post when the information is received from the merchant where you used your debit card and spent money; whether the posting is immediate is really up to the merchant whom you spent money with. The bank is not in the business of paying merchants who haven't submitted transactions; the bank only pays when a merchant requests it based on the transactions spent in the store; the bank has no responsibility to control when something like this is posted.
You can live without a debit card - just snip it and you will really save money. But if you can't snip the card and if you want to save $$, you will not use your debit card on transactions less than $25.00; if you overdraw the account - it will be on one transaction, instead of smaller ones. Debit cards make the banks more money and you are poorer for the result.
PS: No one at BofA posts here. NO ONE. What I have posted here is general information universal at all banks - BofA is no different in my eyes than the other banks. If you practice the same banking skills with your new bank, as you did with BofA, the same thing will happen and you will be complaining about your new bank as well.
#51 Author of original report
Not NOT TRUE
AUTHOR: Wayne - (U.S.A.)
SUBMITTED: Saturday, December 15, 2007
POSTED: Saturday, December 15, 2007I have DOCUMENTS showing a deposit (CASH) on Friday that did NOT POST UNTIL THE FOLLOWING THURSDAY. The banks excuse was that it takes time for checks to clear, then when I confronted them with the fact that it was CASH they said it takes time to deposit to an out of state account (Arizona). ODD... I was TOLD BY THE TELLER THAT cash DEPOSITS POST RIGHT AWAY. NOW SOME "employee" WANTS TO BLAME ME AGAIN.
I HAVE ALREADY RESOLVED THIS ISSUE, I CLOSED THIS ACCOUNT. I WILL NEVER DEAL WITH bank of america AGAIN. TAKE YOUR TWISTED LIES ELSEWHERE.
#52 UPDATE Employee
Not true
AUTHOR: Iamawesome - (U.S.A.)
SUBMITTED: Saturday, December 15, 2007
POSTED: Saturday, December 15, 2007#53 Consumer Comment
Debit Card World
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Tuesday, December 04, 2007
POSTED: Tuesday, December 04, 2007Genius, you don't have to snip the ATM, but you should snip the debit card at your earliest opportunity. I don't know if you will be going through withdrawls (so to speak) from not using the debit card - trust me, you will be better for getting rid of the damn thing. Keep a check register after that, and you'll be fine.
#54 Author of original report
Never Again
AUTHOR: Wayne - (U.S.A.)
SUBMITTED: Tuesday, December 04, 2007
POSTED: Tuesday, December 04, 2007#55 Consumer Suggestion
Arent they warm and fuzzy?
AUTHOR: Super Genius - (U.S.A.)
SUBMITTED: Tuesday, December 04, 2007
POSTED: Tuesday, December 04, 2007Pull out of the BOA constrictor! All banks are more or less the same BUT BOA
Seems to take this practice to the next level!
Also you would be amazed at how some employees ARDENTLY defend this practice.
They will tell you its for your own good basically.
If you want a good example of this check my thread =Bank Of America Overdraft fee fleecing of those poor saps that live paycheck to paycheck . These people are the ones you trust with your money! Do yourself a favor and vaporize that atm card and keep your money in a safe deposit box.
Yours truly
Super genius

