• Report: #447404

Complaint Review: Barclay Bank Of Delaware US Airways Credit Card

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  • Submitted: Wed, April 29, 2009
  • Updated: Wed, April 29, 2009

  • Reported By:St Petersburg Florida
Barclay Bank Of Delaware US Airways Credit Card
100 S West St Wilmington, Delaware U.S.A.
  • Phone: 302-255-8000
  • Web:
  • Category: Banks

Barclay Bank Of Delaware US Airways Credit Card Increased interest to 27.24% without notice Wilmington Delware

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I selected a transfer offer in December 2008 of 5.99%. I paid on time until March 2009 and missed the due date by one day (3/14/09, paid on 3/17/09). I was out of town looking for work. I called immediately (on 3/17/09) and asked if I would lose my transfer rate of 5.99%. If so, I would pay the balance off. The customer service (CS) person said the rate (5.99%) was still on file and good but to check back in 2 weeks. I called back in two weeks and the 5.99% was still on file. The CS person said becasue I was in good standing and only missed the due date by one day the 5.99% rate should be ok. I got the $39 late fee on the next statement and the rate was still 5.99%. I called again and the rate was still 5.99%. I believed the rate would not go up at that time. I got the next bill and the rate went to 27.24% with a $443 interest for the month. I called the CS people and talked to the supervisor, Neil, and explained my surprise. I wanted Barclay Bank of Delaware - US Airways to put the rate back to 5.99% and give me a week to pay off the balance. I felt it was not right to increase the rate without notice and the CS people I called should have know the rate was going up and told me so. All I got back was the policy line "you missed a payment and the contract says ....... ". So here I am, ripped off for $443 and paying taxes to help support the banks because they mismanaged their business. And the same bank I am supporting with my taxes is ripping me off on the other end. And the really sad part is this is happening all the time all over this country I love. My advise. Do not accept any invitation for a US Airways CC or any transfer rate. All they want to do is rip you off at any end they can find open that someone else has not already been there. I hope Congressman Bill Young can do something about the banks ripping off folks.

Clarence
St Petersburg, Florida
U.S.A.

This report was posted on Ripoff Report on 04/29/2009 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Barclay-Bank-Of-Delaware-US-Airways-Credit-Card/Wilmington-Delaware-19801/Barclay-Bank-Of-Delaware-US-Airways-Credit-Card-Increased-interest-to-2724-without-notic-447404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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