This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I selected a transfer offer in December 2008 of 5.99%. I paid on time until March 2009 and missed the due date by one day (3/14/09, paid on 3/17/09). I was out of town looking for work. I called immediately (on 3/17/09) and asked if I would lose my transfer rate of 5.99%. If so, I would pay the balance off. The customer service (CS) person said the rate (5.99%) was still on file and good but to check back in 2 weeks. I called back in two weeks and the 5.99% was still on file. The CS person said becasue I was in good standing and only missed the due date by one day the 5.99% rate should be ok. I got the $39 late fee on the next statement and the rate was still 5.99%. I called again and the rate was still 5.99%. I believed the rate would not go up at that time. I got the next bill and the rate went to 27.24% with a $443 interest for the month. I called the CS people and talked to the supervisor, Neil, and explained my surprise. I wanted Barclay Bank of Delaware - US Airways to put the rate back to 5.99% and give me a week to pay off the balance. I felt it was not right to increase the rate without notice and the CS people I called should have know the rate was going up and told me so. All I got back was the policy line "you missed a payment and the contract says ....... ". So here I am, ripped off for $443 and paying taxes to help support the banks because they mismanaged their business. And the same bank I am supporting with my taxes is ripping me off on the other end. And the really sad part is this is happening all the time all over this country I love. My advise. Do not accept any invitation for a US Airways CC or any transfer rate. All they want to do is rip you off at any end they can find open that someone else has not already been there. I hope Congressman Bill Young can do something about the banks ripping off folks.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.