- Report: #124583
Report - Rebuttal - Arbitrate
Complaint Review: Best Buy - TIVO
Best Buy - TIVOTIVO - 2160 Gold St Alviso, California U.S.A.
Best Buy And TIVO ripoff Alviso California
I attempted to get TIVO service activated thru the www.Tivo.com website on 12/28/2004, but was unable to complete the process. A credit card is REQUIRED in order to receive the TIVO monthly service. A call to TIVO customer service on 12/28/2004 confirmed that I will not be able to get TIVO service without a credit card. A call to Best Buy was not answered.
I DO NOT have a credit card to use for internet or phone purchases.
Best Buy and TIVO should publish the fact that 1) TIVO service is required for the rebate and 2) that a credit card is required in order to get TIVO service.
I want my $199.00 plus tax back and Best Buy can have the TIVO!!!!!
This report was posted on Ripoff Report on 12/27/2004 06:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy-TIVO/Alviso-California-95002-2160/Best-Buy-And-TIVO-ripoff-Alviso-California-124583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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