• Report: #6324

Complaint Review: Better Business Bureau BBB

  • Submitted: Fri, August 24, 2001
  • Updated: Fri, August 24, 2001

  • Reported By:Tempe Arizona
Better Business Bureau BBB
, Indiana U.S.A.

Better Business Bureau BBB rip-off fraud ..income from member businesses ..satisfactory rating of a MEMBER business meaningless

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I'm retired from a business I ran for 20 years. The points made in the Rip-off Report (Better Business Bureau or Buyer Better Beware? BBB .Nationwide Alert!.. THE FOX GUARDING THE HEN HOUSE Rip-off Report(#1343) about BBB are certainly valid.

The BBB gives 'member businesses' a great deal of latitude in response to consumer complaints against them. After all, their primary income is from these member businesses.

The BBB will quickly give a non-member business an unfavorable rating on the basis of a one-sided customer complaint.

I used to tell my customers to call the BBB. I was a non-member, and had a satisfactory rating. I always explained that a satisfactory rating of a non-member was, in fact, an indication of genuine proper performance; a satisfactory rating of a MEMBER business was meaningless.

Ron Wilson

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This report was posted on Ripoff Report on 08/24/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Better-Business-Bureau-BBB/Indiana/Better-Business-Bureau-BBB-rip-off-fraud-income-from-member-businesses-satisfactory-ra-6324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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