- Report: #369658
Report - Rebuttal - Arbitrate
Complaint Review: Business Max - Vista Print
Business Max - Vista Printhttp://www.vistaprint.com Raleigh, North Carolina U.S.A.
Business Max - Vista Print Fraudulent Business Max (Vista Print) unauthorized membership plan appeared on my cc statement Raleigh North Carolina
*Consumer Comment: CRAMMING IS ILLEGAL
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My plan of action was this: I called Vista Prints customer service line (always recorded for training purposes) and demanded that they return the money back to my credit card (I use Vista Print a lot for business) and was informed this has been going on since 2007. He agreed that it all would be returned in full. I asked him how this could happen? I know the tricks of the Vista Print site all too well (they try to get you to purchase extra products, marketing schemes and magazines) and I wasn't buying it. Then he told me that I clicked on a button to get $10 back. I don't think so. I don't touch any of those buttons except "skip and continue to checkout." After a healthy battering he gave up with excuses and said that it would all be corrected and "have a nice day." They are always so polite.
Next, I went to my credit card company and closed out the card. Moral of the story: keep a close eye on your credit card and bank statements and do not do business with Vista Prints or any outsourced company that has a "dime store" full of junk and confusing button links.
Raleigh, North Carolina
This report was posted on Ripoff Report on 09/04/2008 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Business-Max-Vista-Print/Raleigh-North-Carolina-27613/Business-Max-Vista-Print-Fraudulent-Business-Max-Vista-Print-unauthorized-membership-p-369658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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