- Report: #434381
Report - Rebuttal - Arbitrate
Complaint Review: CSA Travel Insurance
CSA Travel Insurance5251 Viewridge Ct. San Deigo,, California U.S.A.
CSA Travel Insurance Not Taking 'NO' for and Answer: San Deigo, California
*UPDATE Employee: Health conditions arising before insurance is purchased may prevent a claim from being paid
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We bought cruise travel insurace on the recomendation from our travel agent 'Vactions To Go' from CSA in July 08. In late August , 4 days before trip my wife was advised not to go by a specialist who wanted her in the hospital for tests. Feeling assured that we had the cancelation insurace we took the doctors advice. We notified both Vacations To Go and CSA that same day and they assured us that forms would be forth coming and it would be a routine formality.
In December 08 after much run-around we were told that due to my wife having seen the doctor in March 08 that her problem had 'likely' manifested itself and was therefore 'likely' a 'existing pre-condition', therefore the calim was denied.
(Our actual 'flight' insurance was with 'Access America' and they paid off within a couple of days of filing that claim.)
However, CSA told us to read the 'fine print.' My wife only had tests and sent home. Nothing has ever be diagnossed and she continues to work. We got screwed royaly by CSA.
Although our claim was dinied, we are not taking 'no' for an answer and we will continue to warn others of CSA's practices at ever opertunity.
M & S
This report was posted on Ripoff Report on 03/15/2009 05:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/CSA-Travel-Insurance/San-Deigo-California-92193-9057/CSA-Travel-Insurance-Not-Taking-NO-for-and-Answer-San-Deigo-California-434381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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