• Report: #917095

Complaint Review: CT Direct

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  • Submitted: Wed, July 25, 2012
  • Updated: Thu, July 26, 2012

  • Reported By: tlw — Columbia South Carolina United States of America
CT Direct
5632 Van Nuys Blvd Van Nuys, CA 91401 Internet United States of America

CT Direct Discount Chairs Larry Hoffman CT Direct Inc.Tables and Chairs STOLE MY MONEY!! I JUST WANT A REFUND!!! Internet

*REBUTTAL Owner of company: PAID IN FULL - CUSTOMER RECEIVED FULL REFUND

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On July 9, 2012 I purchased 100 clear ice resin chiavari chairs and 10 cocktail tables for Larry at Discount Chairs for $5,140.00. Larry understood these items were needed for an important wedding on 7/28/2012 and they needed to be delieved on 7/27/2012 for the wedding. I repeatedly contacted him by phone and email and constantly go the run around about the status of my chairs..... from being stuck in customs and then I was given a bogus PRO number (tracking number with a trucking co) I even called with the trucking company several times to check the status of the tracking number!!

On monday 7/23/2012 remind you 4 days before I needed these items for my event. Larry calls me and informs me they cannot get to me in time. At that point I told him I needed and expected a FULL REFUND. He told me he would wire the money back to me.

On 7/24/2012 I recieved $3,000 of the $5,140.00 of my money back. Larry called me later that day at 7:52 PM and stated that the remaining balance of my refund $2,140.00 was to be wired to me and I would recieve it the next day.

It is 7/25/2012 9:47 am and I have not recieved the balance of my refund of $2,140.00 which is needed to purchase these items he could NOT provide for my event that will take place in 3 days!!

I expect a full refund nothing more and nothing less! I am tired of the excuses, the lies, and waisting my time on this. I just want my hard earned money back!!


This report was posted on Ripoff Report on 07/25/2012 06:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/CT-Direct/internet/CT-Direct-Discount-Chairs-Larry-Hoffman-CT-Direct-IncTables-and-Chairs-STOLE-MY-MONEY-917095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

PAID IN FULL - CUSTOMER RECEIVED FULL REFUND

AUTHOR: Ctd - (U.S.A.)

Once T.W. decided on receiving a refund we sent $ 3,000 and the balance $ 2,150 three
days later. Total refund Paid.  With over 14,000 accounts since 2002, sometimes we just cannot
deliver on time. No excuses, but T.W. does have all the Fund in her account.
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