- Report: #12081
Report - Rebuttal - Arbitrate
Complaint Review: Cadillac Division, General Motors
Cadillac Division, General MotorsDetroit, Michigan U.S.A.
A Warning About the Cadillac Catera
*Consumer Suggestion: Don't go without a fight!
*Author of original report: contacting General Motors seeking restitution for the defective vehicle, without a satisfactory result.
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But the worst part of it all was the awful quality control. We had half a dozen cooling system failiures, four battery replacements, replacements of an assortment of parts that included the ignition lock, brake light switch (a serious potential safety hazard), oxygen sensor, and gas cap cover.
Although the local dealers were reasonably accommodating, they could never quite get a handle on the extent of the troubles.
Now with the lease due to expire in a few months, the car still shudders when you apply the brakes at 45 miles per hour, and the transmission stick rattles at that speed during breaking and over bumps. The radio still cannot remember a station when you turn it off, and various and sundry rattles still persist. Worse, when the dealer fixed a damanged door jamb, they broke a fitting on the inside door handle and tore some of the rubber molding.
This is but a small part of the ills that plagued us with the 1999 Catera. All Cadillac would offer when we repeatedly asked them to buy it back was an insult, an offer of a $2,000 incentive towards purchase of another Cadillac, such as the new CTS, which is basically a Catera with a bigger engine, some suspension and interior refinements, and a butt ugly slab-like exterior.
General Motors, you lost a customer for life with this turkey.
This report was posted on Ripoff Report on 01/21/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cadillac-Division-General-Motors/Detroit-Michigan/A-Warning-About-the-Cadillac-Catera-12081. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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