• Report: #1155703

Complaint Review: Care Temp Heating & Cooling

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  • Submitted: Wed, June 18, 2014
  • Updated: Mon, July 14, 2014

  • Reported By: Reggin Amabo — Toms River New Jersey
Care Temp Heating & Cooling
891 Route 37 West Toms River, New Jersey USA

Care Temp Heating & Cooling They came out for a Routine Service Check of a WORKING Central A/C Unit and Discharged all of my Freon Toms River New Jersey

*Author of original report: Satisfactory Resolution

*REBUTTAL Owner of company: Concern

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Care Temp came out on Tuesday June 3, 2014 for a Routine Service Check of a WORKING Central A/C/ Unit.

4 Days after the Service Tech left and said everythign was 100% "OK"  - the unit was no longer putting out any cold air.

A different Service Tech from Care Temp showed up on Saturday June 7th, 2014 and told us that out System had no Freon and that we needed to buy a new System.

I calle-in another "TRUSTWORTHY" HVAC Serice Tech that I had used before and he found that the King Valve was "unseated" (loose) and thus leaked-out all of my Freon.  ("Intentional" or "Unintentional" - you go figure)

My "TRUSTWORTHY" HVAC Service Tech then: Tightened the King Valve, Put back in 3 lbs of Freon, - and gave me a Bill for $200 and the System has been working pefectly AGAIN - as it had been before Care Temp ever "TOUCHED MY SYSTEM"!!!!

I have advised Care Temp of the entire matter and told them I want to be reimbursed for the $200 that I had to pay someone else to FIX their SCREW-UP.

Care Temp refuses to answer either of two emails that I sent to their Office and the Owner Aldoph (Al) Rogulski.

I shall and WILL post this info to every single website that I can find - as well as sharing it with and alerting everyone in my 1200 Home Retirement Community - and Now The BBB of NJ has received my complaint!


This report was posted on Ripoff Report on 06/18/2014 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Care-Temp-Heating-Cooling/Toms-River-New-Jersey-08755/Care-Temp-Heating-Cooling-They-came-out-for-a-Routine-Service-Check-of-a-WORKING-Centra-1155703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Satisfactory Resolution

AUTHOR: JoranAzhull - ()

Care Temp provided reimbursement of $200, for my need to engage another HVAC biuisness to remendy the problem.

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#2 REBUTTAL Owner of company

Concern

AUTHOR: Care Temp - ()

The staff at Care Temp Heating & Air would like to apologize for any inconvenience our company has given you. I’m sorry you had a poor experience – what you described is certainly not up to the standards we have here at Care Temp Heating & Air.  Please contact the office so that we can rectify this situation & provide your street address so that we can find your account.   

 

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