Complaint Review: Care Temp Heating & Cooling - Toms River New Jersey
- Care Temp Heating & Cooling 891 Route 37 West Toms River, New Jersey USA
- Phone: 732-577-8367
- Web:
- Category: Heating, Cooling & Ventilation
Care Temp Heating & Cooling They came out for a Routine Service Check of a WORKING Central A/C Unit and Discharged all of my Freon Toms River New Jersey
*Author of original report: Satisfactory Resolution
*REBUTTAL Owner of company: Concern
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Care Temp came out on Tuesday June 3, 2014 for a Routine Service Check of a WORKING Central A/C/ Unit.
4 Days after the Service Tech left and said everythign was 100% "OK" - the unit was no longer putting out any cold air.
A different Service Tech from Care Temp showed up on Saturday June 7th, 2014 and told us that out System had no Freon and that we needed to buy a new System.
I calle-in another "TRUSTWORTHY" HVAC Serice Tech that I had used before and he found that the King Valve was "unseated" (loose) and thus leaked-out all of my Freon. ("Intentional" or "Unintentional" - you go figure)
My "TRUSTWORTHY" HVAC Service Tech then: Tightened the King Valve, Put back in 3 lbs of Freon, - and gave me a Bill for $200 and the System has been working pefectly AGAIN - as it had been before Care Temp ever "TOUCHED MY SYSTEM"!!!!
I have advised Care Temp of the entire matter and told them I want to be reimbursed for the $200 that I had to pay someone else to FIX their SCREW-UP.
Care Temp refuses to answer either of two emails that I sent to their Office and the Owner Aldoph (Al) Rogulski.
I shall and WILL post this info to every single website that I can find - as well as sharing it with and alerting everyone in my 1200 Home Retirement Community - and Now The BBB of NJ has received my complaint!
This report was posted on Ripoff Report on 06/18/2014 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/care-temp-heating-cooling/toms-river-new-jersey-08755/care-temp-heating-cooling-they-came-out-for-a-routine-service-check-of-a-working-centra-1155703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Satisfactory Resolution
AUTHOR: JoranAzhull - ()
SUBMITTED: Monday, June 23, 2014
Care Temp provided reimbursement of $200, for my need to engage another HVAC biuisness to remendy the problem.
#1 REBUTTAL Owner of company
Concern
AUTHOR: Care Temp - ()
SUBMITTED: Thursday, June 19, 2014
The staff at Care Temp Heating & Air would like to apologize for any inconvenience our company has given you. I’m sorry you had a poor experience – what you described is certainly not up to the standards we have here at Care Temp Heating & Air. Please contact the office so that we can rectify this situation & provide your street address so that we can find your account.
Thank you.
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