• Report: #1089276

Complaint Review: Carmel Fionancial Corporation

  • Submitted: Thu, October 03, 2013
  • Updated: Wed, May 14, 2014

  • Reported By: Alicia Shaffer — Las Vegas Nevada
Carmel Fionancial Corporation
p o box 1127 carmel, Indiana USA

Carmel Fionancial Corporation Metropolitan Education Enterprise CARMEL FINANCIAL IN VIOLATION OF THEIR OWN CONTRACT FOR OVER 4 YEARS!!!!! carmel Indiana

*Consumer Comment: file a complaint with the indiana attorney General consumer protection division

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In May 2007, while stationed at Fort Polk, La. a company called, Metropolitan Education Enterprise went door to door selling encyclopedia sets. We signed a contract, both put our contact information, families contact information and mailing addresses. Keep in mind that my number is still the same to this day. After really reading the contract 3 days later we realized how aweful this contract was. It double taxed us every month and the APR was 18%, in addition to a finace charge! So we called and tried to terminate the contract. They said No, that we had 48 hrs to drop out and we were now stuck in this contract. The contract clearly states that they would deduct $84 dollars every month until the balance of $2,674 was paid in full!.... $2,674 for an encyclopedia set! How these scammers were allowed on a military instillation is beyond me. But we were stuck in this contract and paid the $84 dollars every month that came out of our account automatically. Sometime in 2009, Carmel Financial Corporation bought Metropolitan Education Enterprise. For whatever reason, they stopped deducting the $84 dollars as stated in their contract. I didn't know I still had an outstanding balance left on these books from Nov 2009! (The month they say I made the last payments) because, per the contract, they were supposed to charge my account until there was a zero balance. They have my number in the contract I had them send me and my families mailing address. They haven't tried to contact me reguarding a past debt once through mail or phone.... for the past 4 YEARS!!! It wasn't until recently that I did a credit history report that I realized I had a delinquent charge showing up negatively on my credit, again for 4 years! I called Carmel Financial and they are not only rude but refuse to answer any questions I have and say that their not obligated to answer them. I filed a disput within their company and filed against them through the credit bureau without any luck so far. I just don't understand how for 4 years this company has been able to charge me a finance charge on a balance that is supposed to be deducted automatically from one of the two accounts on the contract. They are in violation of their own contract and because of it, my credit score has dramatically dropped because of it.

This report was posted on Ripoff Report on 10/03/2013 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Carmel-Fionancial-Corporation/carmel-Indiana-46082/Carmel-Fionancial-Corporation-Metropolitan-Education-Enterprise-CARMEL-FINANCIAL-IN-VIOLA-1089276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

file a complaint with the indiana attorney General consumer protection division

AUTHOR: jeff - ()

I read your report.  I been in similar situation myself.  so fortunate I was able to hire an attorney on a contingency basis/

My suggestion to you is to file a complaint with the Indiana Attorney Generals Office Consumer Protection Division.

I would be specific about what the complaint is and provide proof.  This will substantiate your case. They can't argue with proof of payments.  I would demand a letter stating the balance is paid off.  If they don't, file another complaint.

If they call you, record the conversation. Just in case their are threats etc.  If they resort to name calling and threatening arrest.  They violated debt collection laws.  Find yourself a consumer protection attorney on a continency basis.  I suggest from this point on do not have verbal conversations with them  Do everything in writing and tape if they call.

You may also want to file a complaint with the Federal Trade Commission and the Financial Protection Bureau.  Both U.S Government agencies.

They do not act on individual complaints.  However, they may if they get enough complaints.

These crooks have a history of overcharging and ripping off consumers.

I would also file a complaint with Nevada.  Just let each agency know that you filing a complaint with the other.

I read numerous cases where consumers were paid off a debt only to have it sold again and process repeats itself.  These are scum of the earth crooks.

In closing, I am not an attorney,  This is friendly advice from one consumer to another.  I can not give you website addresses per this sites policy.

I wish you the best of luck.  Let us know what happens via Ripoffreport.com.  If it works for you.  Spread the word.   These crooks need to follow the letter of law like the rest of us.



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