Recently Chase Card Services started to impose a $14.95 "Expedite payment" charge for payments made on Circuit City Rewards card accounts when that payment is made less than 5 days prior to the due date. In effect they are bringing forward the due date by one week (= 5 business days). That alone should be reason for legal action against Chase.

I called their Customer service number (800-603-8997) to query this unfair charge. I bank at Chase, have checking, savings, auto-loan and Visa credit cards from Chase and was paying the circuit city card 2 days before the due date from my Chase checking account. My question : why do they need to expedite a payment from one division of Chase to another? Working in IT in the finance industry I know that the actual process will take no more than 30 seconds, even allowing a full Business day to verify payment their assertion that payments made less than 5 days before the due date need to be expedited is ludicrous.

I pay Discover exactly the same way and by the time I have logged off their web site after making a payment I have received a confirmation email saying my account has been credited, I check my bank account and see the payment to Discover immediately also, so why can't Chase manage to pay themselves from within their own organisation as quickly?

David
Staten Island, New York
U.S.A.