- Report: #180459
Report - Rebuttal - Arbitrate
Complaint Review: Chase Bank USA
Chase Bank USAChase Bank USA, N.A., P.O. Box 15650, Wilmington,, Delaware U.S.A.
Chase Bank USA - Chase Bank One Circuit City Rewards Card ripoff Unfair charges to expedite an on-time payment Wilmington Delaware
*Consumer Comment: That is exactly the reason I cut up my Chase card
I called their Customer service number (800-603-8997) to query this unfair charge. I bank at Chase, have checking, savings, auto-loan and Visa credit cards from Chase and was paying the circuit city card 2 days before the due date from my Chase checking account. My question : why do they need to expedite a payment from one division of Chase to another? Working in IT in the finance industry I know that the actual process will take no more than 30 seconds, even allowing a full Business day to verify payment their assertion that payments made less than 5 days before the due date need to be expedited is ludicrous.
I pay Discover exactly the same way and by the time I have logged off their web site after making a payment I have received a confirmation email saying my account has been credited, I check my bank account and see the payment to Discover immediately also, so why can't Chase manage to pay themselves from within their own organisation as quickly?
Staten Island, New York
This report was posted on Ripoff Report on 03/10/2006 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chase-Bank-USA/Wilmington-Delaware-19886-5650/Chase-Bank-USA-Chase-Bank-One-Circuit-City-Rewards-Card-ripoff-Unfair-charges-to-expedit-180459. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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