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Ripoff Report | Cinergy Health Review - Internet - Cinergy health rude
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Report: #466387

Complaint Review: Cinergy Health - Internet

  • Submitted:
  • Updated:
  • Reported By: Bay Minette Alabama
  • Author Confirmed What's this?
  • Why?
  • Cinergy Health cinergyhealth.com Internet U.S.A.

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i recently called cinergy health for info on insurance and they wanted money right then and when i started to ask questions the rep became very rude and insisted that i make a decision right then.
when i refused to give him info on my credit card he told me i was just wasting his time and he wants to do an application starting with payment info or else i could just not bother him any longer.
i hung up the phone he proceeded to call back, needless to say i didn't answer the phone.
he was so rude and demanding that i just was afraid to trust him.
i do not recommend this company to anyone, because i don't think they are really legit.

Fountain
Bay Minette, Alabama
U.S.A.

This report was posted on Ripoff Report on 06/30/2009 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cinergy-health/internet/cinergy-health-rude-rep-internet-466387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 UPDATE Employee

More information needed to validate your call

AUTHOR: Cinergy Health Management - (U.S.A.)

POSTED: Thursday, July 02, 2009

We at Cinergy Heath do sincerely apologize for any inconvenience that you have experienced in your attempt to gather insurance and membership information. We strive to provide the highest quality customer care possible and take negative feedback such as yours very seriously. Unfortunately, we have been unable to locate a call from Bay Minette, Alabama in the past couple of weeks that we were able to review. We would greatly appreciate it if you could send us the phone number you called from, and the approximate date that you called, so that we can do a further search for the phone recording. At present, we are unable to identify the agent in question and take corrective measures as needed. We sincerely hope that this rectifies any ongoing complaints that you have. If you have any further questions or would like to discuss this, then please call us at (800) 847-1148 and ask to speak with the Chief Compliance Officer (x105), or email us at info@cinergyhealth.com.

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#2 UPDATE Employee

More information needed to validate your call

AUTHOR: Cinergy Health Management - (U.S.A.)

POSTED: Thursday, July 02, 2009

We at Cinergy Heath do sincerely apologize for any inconvenience that you have experienced in your attempt to gather insurance and membership information. We strive to provide the highest quality customer care possible and take negative feedback such as yours very seriously. Unfortunately, we have been unable to locate a call from Bay Minette, Alabama in the past couple of weeks that we were able to review. We would greatly appreciate it if you could send us the phone number you called from, and the approximate date that you called, so that we can do a further search for the phone recording. At present, we are unable to identify the agent in question and take corrective measures as needed. We sincerely hope that this rectifies any ongoing complaints that you have. If you have any further questions or would like to discuss this, then please call us at (800) 847-1148 and ask to speak with the Chief Compliance Officer (x105), or email us at info@cinergyhealth.com.

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#1 UPDATE Employee

More information needed to validate your call

AUTHOR: Cinergy Health Management - (U.S.A.)

POSTED: Thursday, July 02, 2009

We at Cinergy Heath do sincerely apologize for any inconvenience that you have experienced in your attempt to gather insurance and membership information. We strive to provide the highest quality customer care possible and take negative feedback such as yours very seriously. Unfortunately, we have been unable to locate a call from Bay Minette, Alabama in the past couple of weeks that we were able to review. We would greatly appreciate it if you could send us the phone number you called from, and the approximate date that you called, so that we can do a further search for the phone recording. At present, we are unable to identify the agent in question and take corrective measures as needed. We sincerely hope that this rectifies any ongoing complaints that you have. If you have any further questions or would like to discuss this, then please call us at (800) 847-1148 and ask to speak with the Chief Compliance Officer (x105), or email us at info@cinergyhealth.com.

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