- Report: #162821
Report - Rebuttal - Arbitrate
Complaint Review: Classic closeouts
Classic closeoutshttp://www.classiccloseouts.com/ Internet U.S.A.
Classiccloseouts changes RMA numbers to deny refunds after items are mailed ripoff New York New York
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After my return item was mailed back to them, I received a follow up unsolicted email changing the initial RMA number and stated return reason. Over twelve weeks later, no credit ever issued, no record of package being received (using their return label and packaging. Emails requesting status and reason for their changing RMA and return reason responded to with a 'form' email denying any credit until the item has been 'processed' by their customer service - which of course, they won't ever receive.
Don't deal with these people - poor quality merchandise, items that vaguely resemble their pictures, poorly packaged. Many restrictions for returns that allow them to manipulate the situation so that they can deny accountability for returns.
Be advised - If you have to return something, you won't get your credit.
This report was posted on Ripoff Report on 11/01/2005 08:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Classic-closeouts/internet/Classiccloseouts-changes-RMA-numbers-to-deny-refunds-after-items-are-mailed-ripoff-New-Yor-162821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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