Clear Credit scammed us and RIPPED us off of over $400 Aliso Viejo California

Today I called to try to get a refund of the charges that I didn't authorize.

First, I get Chris who says he can't help me. I ask for a Supervisor and get Darren. He claims he's the Call Center Supervisor yet says he can't refund the money. He says I never asked to close the account. (Thereby calling me a liar.) Yet when I say, "I DID", he says they don't have that in their computer. He says Mario, whom I spoke with before, didn't note that I wanted the account closed. Of course, neither did Masoud, whom I spoke with after Mario. So, I ask and ask and no one will close the account and they keep billing me. Now, $405.45 later I get my bank to reject all future charges. What do I do about the $405.45?

The conversation ended with Darren hanging-up on me because I refused to kowtow to his lack of helpfulness. I never yelled or was disrepectful. I simply repeated that I want a full refund mailed to me. I didn't give up so he hung-up when I wouldn't back down.

Well, I filed a Better Business Bureau claim. And, I've started posting online and telling friends about the fraudulent practices of ClearCredit.com. I have offered to make a retraction once I get my stolen money back. I have written 2 letters, made 4 phone calls, sent them 18 emails, and posted on 6 online chat boards for various topics. I plan to continue this as long as it takes. This can be my new hobby!