- Report: #101403
Report - Rebuttal - Arbitrate
Complaint Review: Continuity Partners CPI - U Talk Unlimited
Continuity Partners CPI - U Talk UnlimitedPO Box 18434 Las Vegas, Nevada U.S.A.
Continuity Partners CPI - U Talk Unlimited ripoff unauthorized transactions awaiting refunds Las Vegas Nevada
*Author of original report: received a letter from the manager of operations apologying for their mistakes
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I accepted the offer by a man named Neon Simpson and gave my information to a Raymond Smith. Mr. Smith presented me with some other offers, in which I only accepted the trial offer for the phone service for $1.95. About a week or so later, my account was debited for $79.95 for one of the offers I had refused.
I spoke with a representative, who played backed my recorded message, and found that i had not accepted that offer and I received a check within 2-3 weeks. On March 30, 2004, I received the letter from U Talk Unlimited. Upon reading the terms and fees, I cancelled the trial offer on the 1st of April.
On April 2nd, my account was debited for $139.90 and $119.90(for American Values, which I had never heard of, let alone authorize). I have talked to numerous representatives, who have sent my request with a note of highest priority since May 2004.
The last time I called was July 20, 2004, in which I had to be totally irate with the rep. in order to talk to a manager(if she was one or not). Tara told me the same thing all the other reps. had told me and that customer service has no direct line to the Corporate office and that they can not disclose the name of owners or managers. She does not know why it is taking so long for me to receive my refund.
This report was posted on Ripoff Report on 07/30/2004 02:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Continuity-Partners-CPI-U-Talk-Unlimited/Las-Vegas-Nevada-89114-8434/Continuity-Partners-CPI-U-Talk-Unlimited-ripoff-unauthorized-transactions-awaiting-refu-101403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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