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Ripoff Report | Contour Body Wraps Company - Review - Internet
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Report: #341684

Complaint Review: Contour Body Wraps Company - Ooh La Spa - Tyler Mendenhall - Internet

  • Submitted:
  • Updated:
  • Reported By: Thousand Oaks California
  • Author Confirmed What's this?
  • Why?
  • Contour Body Wraps Company - Ooh La Spa - Tyler Mendenhall contourbodywraps.com/index.php Internet U.S.A.

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Contour Body Wraps Company is a BIG rip ff!!!!!!!!!!!! I placed an order to Contour Body Wraps with Pay Pal. $50 was sent to Tyler Mendenhall. I never got a thing. I e-mailed, called nothing.

Now all the phone numbers are not working. No e-mails not a thing. I placed a file with Pay Pal. I had to wait for them to review my case. Pay Pal ruled in my favor but Mr Mendenhall has NO money in the account. So I'm out $50.00. Pay Pal can't get the money if it's not there. DO NOT order anything with Contour Body Wraps Company!!!!!!!!!!!!!!!!

Anonymous
Thousand Oaks, California
U.S.A.

This report was posted on Ripoff Report on 06/18/2008 02:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/contour-body-wraps-company-ooh-la-spa-tyler-mendenhall/internet/contour-body-wraps-company-ooh-la-spa-tyler-mendenhall-do-not-buy-from-contour-bady-w-341684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
2Employee/Owner

#3 REBUTTAL Owner of company

Your paypal order was never recieved thank you.

AUTHOR: Tyler - (U.S.A.)

POSTED: Wednesday, December 03, 2008

You called but it was never sent to my address. You must have sent it to the wrong address.

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#2 Author of original report

Contour Body Wraps Company

AUTHOR: Anonymous - (U.S.A.)

POSTED: Wednesday, July 16, 2008

To the owner of Contour Body Wraps...I never received any items. Your company could not have contacted the credit card company. I did not pay with a credit card. Again not true. I paid $50 dollars to Tyler Mendenhall at starrynightsmassage@yahoo.com for seaweed clay and 6 wraps on May 14 2008. I would like to see the UPS documentation. Your company is not telling the truth. I want a refund to my pay pal account ASAP..Pay Pal account (((ROR redacted))) Show the ups reports!! You can't because there is none!! RIP OFF!

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

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#1 REBUTTAL Owner of company

Delivery was made to this customer. Supporting documents show USPS delivery!

AUTHOR: Kristan - (U.S.A.)

POSTED: Saturday, July 12, 2008

We here at Contour Body Wraps take pride that we have an excellent customer service rating and have had that rating for over 10 years. The customer may have checked the USPS tracking system too eary - most post offices take a day to update. We ship most products via US Priority Mail within 3 to 5 business days, so the customer can expect their order within a week. If you problems occur recieving your order with USPS please contact your local post office. Many times a customer will forget to add their apartment number, causing a delay in delivery.

In this case - we supplied the supporting documentation to the credit card company verifying that delivery was made. Once the credit card company received and reviewed and researched the documentation, they (the credit card company) found that the customer did in fact NOT have a legimate complaint because delivery was made within the time frame required by law.

We feel that this report was unfair and unjust and seems likely that this person was unhappy for whatever reason, and chose this site to vent.

Melissa Jacons
General Manager
Contour Body Wraps

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