- Report: #417275
Complaint Review: Costco / Verizon / Stuart Lee Rebates
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| Costco / Verizon / Stuart Lee Rebates Costco /27972 Cabot Rd.
Laguna Niguel, California U.S.A. |
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Costco / Verizon / Stuart Lee Rebates Promised Rebate Coupons - Never sent as promised by Costco Location #28 Laguna Niguel California
*REBUTTAL Owner of company: Stuart Lee Customer Ken from Mission Vallejo
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Ken
Mission Viejo, California
U.S.A.
This report was posted on Ripoff Report on 01/28/2009 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Costco-Verizon-Stuart-Lee-Rebates/Laguna-Niguel-California-92677/Costco-Verizon-Stuart-Lee-Rebates-Promised-Rebate-Coupons-Never-sent-as-promised-by-417275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Stuart Lee Customer Ken from Mission Vallejo
AUTHOR: Stuartlee Rebates - (U.S.A.)
SUBMITTED: Thursday, February 26, 2009
I read your complaint this morning and I am sorry to hear that you have had a bad experience with the rebate process. It sounds like you are extremely frustrated about not receiving your activation rebates.
Without knowing your full name we can not check anything for you in our system. I can however ask you to contact us through our website and we will be happy to try and assist you. The activation rebates you speak of should be $35 and $25 for a total of $60. If you have an additional $10 rebate it is not processed by us.
I would also like to state that we have processed over three million rebates. Our goal is to give excellent customer service to our clients and their customers. The clients we service are the most reputable businesses you will ever encounter. Stuart Lee is not in the business of giving anyone the run around. Our goal has and will always be to service the customer to the best of our ability. Please contact our website at www.stuartleerebates.com to see if we can further assist you. This website was designed specifically to help customers like you.
www.stuartleerebates.com.
Sincerely, Jamie Tracy
