- Report: #475539
Report - Rebuttal - Arbitrate
Complaint Review: DAN EUROPE - Divers Alert Network Europe INSURANCE COMPANY
DAN EUROPE - Divers Alert Network Europe INSURANCE COMPANY26,Triq Fidel Zarb ,Gharhur Nxr 07 Malta Internet Italy
DAN EUROPE - Divers Alert Network Europe INSURANCE COMPANY The above insuarance conpany failed to provid me with the relative medical assistence stated in the policy. L Roseto Internet
*Author of original report: The failed hospital assistance by DAN
*UPDATE Employee: Response from DAN Europe
I hold an international medical policy by DAn Europe.
On the 31 August while travelling to Bangkok I suffered a massive congest rite attack , this was due by food poison, I collapsed to the ground at 5 am while at the Morchit bus station in Bangkok,
Soon after I was approached by the local bus station Personal to help me. In meantime also a foreigner Mr . Robert Zotescue while passing by he called to my help.
While in agony I give my DAn insurance detail to Mr.Rober, and he called Dan insurance to forward them my problem.
In meantime an ambulance was called and arrived within half hour . I was rushed to the Hospital.
Before departing I was assured by Robert that DAN insurance would call me within a few hours.
I would like to state that most people at the time were also very scared for the swine flu and a few also in panic.
In the local hospital in Bangkok, ( this was not a private hospital ) I was soon after placed to all kind of blood test and put on drips with medicine and heavy painkillers.
A few hours passed by, 7, 8, and I was still waiting to hear from my insurance company. Soon after I was questioned for the payment of the hospitals by the management and I tried to explain that I had no much funds available at the time and that Dan would take care, as they previously spoke with Robert , and give their impression that all would be take care of.
I also did call my insurance and I run out of credit on my phone I had the local personal to speak to Dan and spelling the name of the Hospital I was in.
Dan failed to understand and they never tried harder again to phone back or even trying to speak to the Doctors.
So at the end still in agony i was forced to dismiss myself because of luck of funds available. I had limited amount of money available. I just managed to pay the bill and left the hospital still in pain and unable to walk.
Now Dan is cancelling my claim as they state that i was not 2 days in The hospital, and their policy only state that I need to be hospitalised 2 day before i get assistance from them.
I also bring at the attention that the same thing happened 4 month ago, then again dan failed to contact the hospital and speak with the doctors.
In meantime they do charge me every year for medical assistance, for which i can never use any kind of benefit.
i do think that D A N should rephrase them self a Deaths Are Nothing.
Their negligence is deliberate and they do misleading the public.
I thank God that i survived this horrendous ordeal. I just wander what would happened if my case was going much worsen and without any support from the medical insurance company. For what they care I could be well dead for them. But I am alive and I am here to take legal action at the mean to expose this to the other fellow members that are using the same insurance.
I am now still in a recovery stage that if well take me a list a week , with no any king of medicasl support.
I wander who need a DAN or DAM insurance.
This report was posted on Ripoff Report on 08/01/2009 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/DAN-EUROPE-Divers-Alert-Network-Europe-INSURANCE-COMPANY/internet/DAN-EUROPE-Divers-Alert-Network-Europe-INSURANCE-COMPANY-The-above-insuarance-conpany-fa-475539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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