• Report: #983680

Complaint Review: DC Fawcett

  • Submitted: Tue, December 18, 2012
  • Updated: Tue, December 18, 2012

  • Reported By: Pam — Birmingham Alabama United States of America
DC Fawcett
3433 Lithia Pinecrest Rd Suite 355 Internet United States of America

DC Fawcett Being Charged Without Using Services Valrico , Internet

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In November 2012, I accidentally signed up for their services to set up a website and I was supposed to sit back and let the money come in.  I never activated the account and requested they cancel my membership.  In December I was charged $97 for December services.  I have sent numerous e-mails requesting the refund and cancellation.  Each time I get a reply back that they will contact me within 24-48 hours.  I have also called their customer service number 800-764-8064, didn't get to talk to anyone, but left a message, again I was told I would be contacted within 24-48 hours.  Still have not heard from them.  
I've been unemployed since March 2012 and do not have the money to pay $97/month.  I have had to but off paying utility bills since I am short this money.
I need help getting this cancelled, but most of all I want to warn people of the fine print that I did not notice.  The fine print of being charged monthly for their service.

This report was posted on Ripoff Report on 12/18/2012 08:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/DC-Fawcett/internet/DC-Fawcett-Being-Charged-Without-Using-Services-Valrico-Internet-983680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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