- Report: #828055
Report - Rebuttal - Arbitrate
Complaint Review: DISNEY MOVIES
DISNEY MOVIESP.O. Box 738 Neenah, Wisconsin United States of America
DISNEY MOVIES Walt Disney Movie Club, DISNEY MOVIES FRAUDULENT CHARGES Neenah, Wisconsin
*UPDATE Employee: Disney Movie Club assistance
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A week later, Disney repeated the debit. Once again, this overdrew my account. I will have to return to my bank, explain the situation again, ask for a reversal on the overdraft fee; and really pursue this as "bank fraud". I sent an e-mail to Disney explaining the situation. They have not replied to my request; not even an acknowledgement and assigned ticket number.
From some of the other reports that I have read numerous consumers have experienced the same or similar problems. It is one thing to make an occasional mistake: However, Disney Movies appears to repeat overcharging on a regular basis.
If Disney's Member Advocate contacts me on this website (as is usual in these matters) to resolve the matter I will not inconvenience myself any further. It is the company's responsibility to contact me and resolve the matter quickly. They do have my e-mail and account number.
This report was posted on Ripoff Report on 01/24/2012 07:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/DISNEY-MOVIES/Neenah-Wisconsin-54957-0768/DISNEY-MOVIES-Walt-Disney-Movie-Club-DISNEY-MOVIES-FRAUDULENT-CHARGES-Neenah-Wisconsin-828055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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