Report: #224058

Complaint Review: Decorating Etc., - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, December 06, 2006
Updated: Wed, December 06, 2006
Reported By: — Augusta Michigan

Author Confirmed

Why?

Decorating Etc., decorating-etc.com/ Internet U.S.A.

Phone: 866-544-4874
Web:
Category: Lighting Stores

Decorating Etc., Extremely bad customer service Internet

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I ordered a light fixture on 9/18/06. The light had not shipped after 3 weeks so I called to find out the status of the order. I got voice mail so I left a message but no one responded. I called 5 times with no response. Finally I called at the beginning of November to get credit as they had already charged my credit card. They said they would look into it and call me back. I did not receive a call back.

Then the light showed up and I refused shipment because by this time it had already been two months and I ordered it from somewhere else. I called again on 12/5 to find out if they received the light back and if I had received credit. They said they would call me back that day to let me know the status. No phone call.

Lori
Augusta, Michigan
U.S.A.

This report was posted on Ripoff Report on 12/06/2006 02:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/decorating-etc/internet/decorating-etc-extremely-bad-customer-service-internet-224058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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