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Report: #1065987

Complaint Review: Dell Computers - Internet

  • Submitted:
  • Updated:
  • Reported By: Lynn N — Tucson Arizona
  • Author Not Confirmed What's this?
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  • Dell Computers Internet USA

Dell Computers Transfered to India Round Rock Texas

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Dell has gone to hell! I have just spent a hour and a half on the phone being transfered to the Phillipians & India! I sent in my laptop on June 24th 2013 to be fixed i spilled water on it and admitted to is to them. they called me today (7/10/13) and said the could not get the motherboard for my computer! The computer is only 2 yrs old? Then when i got trasfered to the parts department by accident they said they had my motherboard in stock? I have tried for a hour and a half to get someone in the U.S. to help me but cannot. they keep transfering me back to the Phillipians and India! I paid $338.02 to have it repaired wich incuded my parts & now its being shipped back to me unrepaired they said in India? WTF! I am Livid Pissed & will never buy a Dell Computer ever again. I have been a long time customer & at one time loved Dell & thier products. I never had much problems with my laptops (I bought 4 in the last 2 years) but becuase of thier customer service i will never buy a dell again! Lynn Tucson, AZ

This report was posted on Ripoff Report on 07/10/2013 02:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-computers/internet/dell-computers-transfered-to-india-round-rock-texas-1065987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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