- Report: #746910
Report - Rebuttal - Arbitrate
Complaint Review: DinoDirect
DinoDirectChongqing, Select State/Province China
DinoDirect Unetical practices Chongqing, China
*UPDATE Employee: contacting us
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It is essentially, impossible to cancel an order on DinoDirect. Sure, there's an option provided, but after selecting it, you will continuously be told that the order # that you entered is incorrect (knowing that it's not). If you choose to use the live chat, you will rudely be disconnected or if you do connect, will be asked repeatedly why you want to cancel your order. No matter the reason, the reply continues to ask why. "But, why? We are a very reputable business." What? The poor customer service and website functionality is an ingenious smoke screen provided to avoid making a connect to the customer- therefore avoiding a loss of a sale. Avoid this unethical business!
This report was posted on Ripoff Report on 06/29/2011 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/DinoDirect/Chongqing-Select-StateProvince-/DinoDirect-Unetical-practices-Chongqing-China-746910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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