Report: #644095

Complaint Review: Direct E-cig.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, September 24, 2010
Updated: Fri, September 24, 2010
Reported By: B.L.B — Kansas City Missouri United States of America

Author Not Confirmed

Why?

Direct E-cig.com Internet United States of America

Phone:
Web: www.directecig.com
Category: Mail Order Services

Direct E-cig.com Poor Customer Service/Business Practices, Internet

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I ordered a "Free" trial of the electronic cigarette from Directecig.com. For the cost of shipping($9.95)you received a starter kit of the product. Nothing on the web page said anything about a 2 week trial period before they sent you the full order and charged the full price of $89.95 plus shipping. They buried that info in the fine print of the "terms of service". When I called to complain they were rude and refused to allow a return for a refund.

Don't do business with these people, they are just rude and have very poor business practices.

This report was posted on Ripoff Report on 09/24/2010 02:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-e-cigcom/internet/direct-e-cigcom-poor-customer-servicebusiness-practices-internet-644095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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