- Report: #58598
Report - Rebuttal - Arbitrate
Complaint Review: Direct TV Prime TV
Direct TV Prime TV2208-A FM 1960 E. Humble, Texas U.S.A.
Direct TV Prime TV I was mistreated and ripped off, the company made false promises of a rebate but didn't come through with what they owe me. Humble Texas
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I was informed that I needed to send in a copy of the cancelled check that I had written to Satellite Dogs. I did, but I thought it was an over the top request, since I sent them copies of all the Satellite Dogs paperwork that had been marked "Paid" by the installation technician. Now it is over seven months since I ordered the Direct TV service, and when I call asking about my rebate, the customer service person rudely tells me it was void, and when I ask to speak to a supervisor, I am sent to an answering machine to leave messages that no one responds to. I am really angry, and feel like I have been taken advantage of.
I ONLY chose Direct TV service because of this rebate!! I wouldn't recommend this company because of this fraudulent rebate that they used to get me to sign a one-year contract with, as well as the incredible rudeness and disrespect their customer service people have shown me.
This report was posted on Ripoff Report on 05/27/2003 09:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-TV-Prime-TV/Humble-Texas-77338/Direct-TV-Prime-TV-I-was-mistreated-and-ripped-off-the-company-made-false-promises-of-a-r-58598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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