• Report: #1021409

Complaint Review: Dish TV

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  • Submitted: Thu, February 28, 2013
  • Updated: Thu, February 28, 2013

  • Reported By: Kathy — Yorkville Illinois United States of America
Dish TV
Internet United States of America

Dish TV Bad customer service, stealing monies , Internet

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I recently moved and shut off my service with the DISH TV and my new residence didn't allow dishes.  Because I had fifteen months left on my two (2) year contract (ridiculous), I was required to pay a disconnection fee for the months remaining on my contract. 

I do understood that although when I talked with their representative regarding the disconnection I was assured that there would ONLY be a $20.00 charge per month debited from my checking account until which time the total amount was paid. 

Today I looked at my online bank account and DISH TV had taken the ENTIRE amount from my checking account!  I immediately called DISH and was told by customer service representative that the amount taken was a valid charge and they would do NOTHING for me.  Point blank, I was LIED to when I placed my disconnect order and DISH does not stand up for what they say. 

Furthermore, I only authorized Dish TV to take $20.00 per month from my checking not over $255.00. In my personal opinion this is FRAUD.   BUYER BEWARE of unethical tactics in addition to bad service!   I have never gone to this extent before although I'm tired of getting slammed by companies who think it's OK to treat customers badly.  If I treated my customers this way I wouldn't have ANY customers! My right as a U.S. citizen includes Freedom of Speech and I am speaking!

 

This report was posted on Ripoff Report on 02/28/2013 05:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-TV/internet/Dish-TV-Bad-customer-service-stealing-monies-Internet-1021409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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