Complaint Review: E-MEDIA STORE, e-MediaStore - Nationwide
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- Author Confirmed
- E-MEDIA STORE, e-MediaStore e-MediaStore.TV Support Nationwide U.S.A.
- Phone:
- Web:
- Category: Video Stores
E-MEDIA STORE, e-MediaStore They sold me the complete JAG ten year TV series. But I never received Ripoff internet
*Consumer Suggestion: Dispute the charge
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I went on line to buy the "JAG" TV series and wound up with these guys. All looked legit so I paid with my vredit card.
Within two days they said mt order (#643) was accepted and being processed. This was on April 14.
April 16 they said my order was delivered! When I enquired about this..they replied that they meant to their shipper not me and i should receive my order in 10 to 15 days.Flags should have gone up at this point i guess.
On May 3 I again enquired where my order was and if there was a problem. They said that there appears to be an address or customs problem and that they would check their shipper and if my order had a problem they would either re-ship or give me a 100% refund. They would get back to me in 24 hours.
Well..about 144 hours later I e-mailed them to let them know that enough was enough and that I wanted that 100% refund. Now there was no quick, slick reply.I pretty much knew I was not getting my order or refund, but maybe others can avoid these guys.
In those 144 hours I tried to find my "tracking #"...not there.
The Guy(?) signed his e-mails John Jacobs/Management.
Robert
Banff, Alberta
Canada
This report was posted on Ripoff Report on 05/12/2007 10:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/e-media-store-e-mediastore/nationwide/e-media-store-e-mediastore-they-sold-me-the-complete-jag-ten-year-tv-series-but-i-never-248390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Dispute the charge
AUTHOR: Kevin - (U.S.A.)
SUBMITTED: Saturday, May 12, 2007
Obviously you paid via credit card, so go dispute the charge through your credit card company...
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