- Report: #258372
Report - Rebuttal - Arbitrate
Complaint Review: EchoStar Satellite - DISH Network - AFNI
EchoStar Satellite - DISH Network - AFNIhttp://www.dishnetwork.com/ Nationwide U.S.A.
EchoStar Satellite, L.L.C. Dba DISH Network, AFNI collection agency Charging me for services not rendered. Spokane Washington
*UPDATE Employee: Call them!
*Author of original report: Still getting the run around.
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I recalled using Dish network in 2001, although I learned I was wrong, and actually used their service in 2003. I do recall signing a contract for a 12-month service. I paid for two receivers and one dish totaling $90. I owned the equipment after paying the $90. I used all 12 months of my service. I recall canceling the service because well, I moved out of state. Before I moved I donated both receivers and the dish to charity.
Now fast forward to now. I tried to contact Dish Network by phone by the woman's accent was very heavy and I asked her to send me to someone that perhaps I could understand better, and was disconnected. So I tried e-mail. I was told many times they could not find my contract or address and that I should contact the collection agency, which I did again. This time I found out the name on the contract was not my own. When I asked why it was on my credit I was told to contact Dish Network.
I found the CEO's email on RIP OFF REPORT and promptly wrote an e-mail. I requested a copy of the contract in question. After many weeks I received my original contract that was fulfilled. So I emailed back wondering what that had to do with the charges at this new unknown address, and why my name was not on the account in collection on my credit. 8 e-mails later and a bbb report, the gal I have been working with changes her tune. Now the amount in collections is actually off of my original contract. Even after she admitted that my contract was fulfilled and AFNI the collection agency gave me a different address and name.
At this point I figure the only way to prove I am right is to have them show me copies of how the bills were paid. Checks, credit cards, money orders, something with a name on it. Remember I no longer have the equipment and the collection agency is showing a different name and address being billed.
I know it's not a lot of money, but it is on my credit report and that annoys me.
This report was posted on Ripoff Report on 07/03/2007 02:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/EchoStar-Satellite-DISH-Network-AFNI/nationwide/EchoStar-Satellite-LLC-Dba-DISH-Network-AFNI-collection-agency-Charging-me-for-servic-258372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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