• Report: #942994

Complaint Review: Empire Today

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  • Submitted: Tue, September 18, 2012
  • Updated: Wed, September 19, 2012

  • Reported By: Ann — Houston Texas U.S.A.
Empire Today
Internet United States of America

Empire Today Please do not call them! Internet

*UPDATE Employee: ET Customer Support

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Empire Today is LIE! They charged me $2,300 for a terrible carpet!  So disappointed when I found out I could have gotten the same exact carpet for half price!

This report was posted on Ripoff Report on 09/18/2012 11:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Today/internet/Empire-Today-Please-do-not-call-them-Internet-942994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

ET Customer Support

AUTHOR: Business Response - (USA)

Ann, were disappointed that you have not been satisfied with your product post-installation. We can assure you that we carry only quality, brand-name products, and we are committed to working with our customers if ever problems arise. Wed like to speak to you so that we can learn more about your concerns and work towards a resolution. Unfortunately, we cannot locate your account with the information posted here. Please call us at 888-588-2315x4195 or email us at customersupport@empiretoday.com, and we will follow back with you. Thank you. Rebekah Clerk, National Customer Service Manager
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