Complaint Review: Empire Today - Murfreesboro, Tn Internet
- Empire Today Internet United States of America
- Phone:
- Web: Empire Today.com
- Category: Building Services
Empire Today "Wet" wood and improperly stored in warehouse - Cupping issues all throughout the house. Internet
*UPDATE Employee: ET Customer Support
Do not use Empire Today Flooring. They use wet and improperly stored flooring. Buyer beware. This Company uses wood that will "cup" after laid.
Do Not Use Empire Today Flooring.
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This report was posted on Ripoff Report on 02/27/2013 09:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-today/internet/empire-today-wet-wood-and-improperly-stored-in-warehouse-cupping-issues-all-througho-1020938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
ET Customer Support
AUTHOR: Business Response - (USA)
SUBMITTED: Thursday, February 28, 2013
Kay, its disappointing that youve been experiencing issues with your product. We can assure you that we carry only quality, name-brand products, and we are committed to working with our customers if ever problems arise. We would like to speak with you so that we can better understand the problems youve been having, but we are not able to locate your account with the information you provided here. Please call us at 888-588-2315 x4195 or email customersupport@empiretoday.com, and we will follow up to work towards a resolution. Thank you. Rebekah Clerk, National Customer Service Manger
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