• Report: #326154

Complaint Review: Emusic.com

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  • Submitted: Tue, April 15, 2008
  • Updated: Thu, April 24, 2008

  • Reported By:Titusville Florida
Emusic.com
www.emusic.com Titusville, Florida U.S.A.

Emusic.com emusic.com charges for "free songs" Titusville Florida

*Author of original report: UPDATE: Emusic.com

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Emusic.com charged me 9.99 for there free songs, then turned around and never responded to there "customer service" email. I did some digging on this company and I found out that David Pakman is the president and CEO of the company and I found his email address and I also found a phone number that's not an '800' number all of this right off of this WONDERFUL website!

I emailed David and copied Stacy and within 5 minutes I get another automated statement saying that they would break there no refund policy and refund my money with in 5 - 7 business days. I guess time will tell if I get the money back or not.

David Pakman's email is david@emusic.com
Stacey Mangual is the Customer Service Lead and her direct email is
smangual@emusic.com

The phone number is 212-201-9240 press the option for the directory and press 725 to get to David Pakman, I have not called yet but if I don't get the refund you better believe I will be!

I really hope this information helps others as I know emusic owes others a far greater amount of money!!!

Jon
Titusville, Florida
U.S.A.

This report was posted on Ripoff Report on 04/15/2008 08:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Emusiccom/Titusville-Florida-32796/Emusiccom-emusiccom-charges-for-free-songs-Titusville-Florida-326154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

UPDATE: Emusic.com

AUTHOR: Jon - (U.S.A.)

Well the money was deposited just like they said it would took about 4 days to hit the account. Finally some justice for the little guys out there!
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