• Report: #740589

Complaint Review: Endeavor Telecom

  • Submitted: Tue, June 14, 2011
  • Updated: Thu, August 04, 2011

  • Reported By: trekie3600 — springfield Missouri United States of America
Endeavor Telecom
3455 Peachtree Road NE # 500 Atlanta, Georgia United States of America

Endeavor Telecom REVIEW: Endeavor contractors can feel safe, confident & secure when doing business with Endeavor. Endeavor Telecom commitment to client satisfaction, exceptional client experiences & success. Commitment to Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, assures them of complete satisfaction & confidence when doing business.
*UPDATE: Endeavor Telecom recognized by Rip-off Report as a Verified Safe business.

*UPDATE EX-employee responds: they will lie to keep your money

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Rip-off Report REVIEW: Endeavor Telecom

Editors UPDATE: Positive rating and recognition has been given to Endeavor for its ongoing commitment to enhancing the experience for contractors in the field.

Rip-off Reports discussions with Endeavor Telecom has revealed the companys long history of implementing new initiatives that streamline operational processes intended to make the daily activities for contractors easier, more efficient, and more cost effective. Previous such programs have provided cost effective options for contractors to acquire commercial insurance coverage at reduced rates, given contractors options for calling into Endeavor dispatch without using up their monthly mobile minutes, and helped reduce administrative overheard for contractors by allowing them to invoice online.

Endeavor executives have advised that listening to contractor feedback and implementing streamlined processes based on this feedback is a critical element in their operations strategy. This means that partner contractors who perform field dispatches for Endeavor can expect their feedback will be heard and applied in the companys ongoing process enhancements. In fact, Endeavors CEO has recently created a Contractor Engagement Committee whose goal is to proactively engage contractors to solicit feedback from the field on a regular basis.

The committee tackles these concerns by bringing in members from all operations departments and collectively implementing new initiatives across the organization to ensure a positive experience for its base of hard working contractors. Since its inception, the committee has already implemented a new process that allows contractors to communicate with Endeavor dispatch via text messaging regarding their arrival times to scheduled appointments, minimizing the number of calls they receive and the amount of time they must spend on hold calling in. This new process was implemented as a direct result of contractor feedback.

In summary, after our investigation, which included discussions with members of the executive management team, Rip-off Report is convinced that Endeavor Telecom is committed to their contractors and their efforts to continually enhance company processes based on their concerns and feedback.

Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.


===================== Endeavor Telecom   SCAM /  They dont' Pay  Atlanta, Georgia

Endeavor will send you out to do jobs having you use your own gas and supplies.  They tell you that it will take 30 days to get your check and sometimes you do and sometimes you don't.  Also if they choose to they think they can withhold your pay for any reason.  They like to claim that you haven't done jobs even when you can prove you have been there.   They owe me over $2000 and they keep telling me that no one knows for sure whats going on.  I have called and emailed and every answer I get is general.   Whatever you do don't trust them and don't work for them.

This report was posted on Ripoff Report on 06/14/2011 10:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Endeavor-Telecom/Atlanta-Georgia-30006/Endeavor-Telecom-REVIEW-Endeavor-contractors-can-feel-safe-confident-secure-when-doing-740589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

they will lie to keep your money

AUTHOR: Urban Beagle - (United States of America)

Yeah, now they have done more!!!! They suspended all my invoices that have been more than 30 days out. This time they suspended after I allegedly had not sent back some equipment after they canceled al my jobs. But look at this tracking ... it clearly says the equipment arrived!  Just a shady company doing business to screw its techs in the field!

Signed for by:  TTRANN Shipment Dates
Ship date    Jun 10, 2011
Delivery date    Jun 15, 2011 5:58 PM
Atlanta, GASignature Proof of Delivery 
Shipment OptionsHelpHold at FedEx Location 
Hold at FedEx Location service is not available for this shipment.Shipment FactsHelpService typeFedEx Ground Return
Weight4.4 lbs/2.0 kg

Shipment Travel HistoryHelpSelect time zone:  Local Scan TimeOriginDestinationOthers

All shipment travel activity is displayed in local time for the locationDate/TimeActivityLocationDetailsJun 15, 2011 5:58 PMDeliveredAtlanta, GAJun 15, 2011 4:02 AMOn FedEx vehicle for deliveryKENNESAW, GAJun 15, 2011 3:58 AMArrived at FedEx locationKENNESAW, GAJun 15, 2011 3:57 AMAt local FedEx facilityKENNESAW, GAJun 14, 2011 5:19 AMDeparted FedEx locationMEMPHIS, TNJun 14, 2011 12:37 AMArrived at FedEx locationMEMPHIS, TNJun 11, 2011 7:11 AMDeparted FedEx locationTROUTDALE, ORJun 10, 2011 8:40 PMArrived at FedEx locationTROUTDALE, ORJun 10, 2011 7:06 PMPicked upTROUTDALE, ORJun 10, 2011 4:05 PMIn FedEx possessionPORTLAND, ORTendered at FedEx location
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