• Report: #716830

Complaint Review: Enterprise Rent A Car

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  • Submitted: Tue, April 12, 2011
  • Updated: Wed, April 20, 2011

  • Reported By: Jay A. — Charlotte North Carolina United States of America
Enterprise Rent A Car
6201 East Independence Boulevard, Charlotte, NC Charlotte, North Carolina United States of America

Enterprise Rent A Car Enterprise Rent a Car Charlotte, North Carolina

*UPDATE Employee: Enterprise Rent-A-Car

*Author of original report: Returned my money

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I have been ripped off two times with enterprise Rent a Car and this is highligts

1. They will give you 3 quarter tank of gas , it is almost impossible to return same .

2. They will walk you trhough very fast so you may miss already existing damage

3. they will ask you for insurance if you refuse than they will ask you to sign the contract on marked place ... pls verify before sign becuaes they mark contract in a place where you accept insurance .

I hope this will help for any cusomter who is going to rent from entrpise , i am not going to them ever.


This report was posted on Ripoff Report on 04/12/2011 03:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-A-Car/Charlotte-North-Carolina-28212/Enterprise-Rent-A-Car-Enterprise-Rent-a-Car-Charlotte-North-Carolina-716830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Enterprise Rent-A-Car

AUTHOR: Enterprise Rent-A-Car - (USA)

I apologize for any frustration with your rental experience, however I'm glad to hear things were taken care of for you. I hope that you'll consider Enterprise for any future rental car needs.

- Elizabeth with Enterprise Rent-A-Car
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#2 Author of original report

Returned my money

AUTHOR: Syed Ali - (United States of America)

I  send an email to customer service and as a curtosey they are agree to return my money that they charged for insurance though i signed the paper which i verbally not agreed.

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