- Report: #1094873
Report - Rebuttal - Arbitrate
Complaint Review: Enterprise Rent a Car
Enterprise Rent a Car330 Lucas Drive Detroit, Michigan USA
Enterprise Rent a Car False Car Damage Claim Detroit Michigan
*Author of original report: Dismissed Claim
*UPDATE Employee: Enterprise Cares
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I rented a car from Enterprise at the Detroit Metro airport for a 3 day period. Renting Enterprise agent and I did walk around before I signed rental agreement. I noticed a few scratches and the bent front license plate. Agent assured me the scratches did not meet requirement for documenting them.
On returning, the receiving agent almost laid flat on the ground during his "very" thorough inspection. He noticed a small scrape on the under side of the front bumper which could only be seen by kneeling down within a couple feet of the ground.
The location of the scrape, facing the ground, could not be caused by a typical collision. My guessis the scrape was caused by Enterprise's car wash which I was told damaged the front license plate at the time of the rental.
The receiving agent submitted a claim to Enterprise's "Damage Recovery Unit". I am anticipating they will try to assign responsibility to me.
I have read so many similar, almost identical, complaints about Enterprise that I believe the practice is part of Enterprise's business (fraudulent) plan. That is, it is a profit center designed to scam their customers.
This report was posted on Ripoff Report on 10/26/2013 08:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-a-Car/Detroit-Michigan-48242/Enterprise-Rent-a-Car-False-Car-Damage-Claim-Detroit-Michigan-1094873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.