- Report: #342194
Report - Rebuttal - Arbitrate
Complaint Review: Epay Inc, Epayarea.com, Epay.vg
Epay Inc, Epayarea.com, Epay.vgEdif. Neptuno, Local #7, Via Ricardo J Alfaro, Tumba Muerto, Panama City, Republic Of Panama Nationwide U.S.A.
Epay Inc, Epayarea.com, Epay.vg Epay Card Scam: A debit card company that is ripping people off. WARNING !!!! Panama City Republic of Panama
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After reviewing this entire incident I find it even more bizarre and incredible than the first time through so I will review it for epay for the web site that will be necessary. Your current emails state that your support service operates 7 days a week and it gives replies within 24 hours. I find this amazing when considering that if your customer service was so efficient that it did not in the alleged past 6 months know that there was a problem with their monthly card fees on my card. I originally picked epay because the company in my opinion was annal retentive (in a good way) and if there were any problems with the core epay account or it's associated cards that I would be informed by the internal message system within their web site and most assuredly when I purchased a card statement. This has proven to be a mistake on my part as I was deceived as I am sure others have into believing that epay was actually on top of their business. A close friend in Europe warned me after the virus/hacker debacle experienced by epay in 2007 to get my money out of the company that there were more potential problems to come. I said I would stay to see if they had learned anything, which turned out to be a mistake.
As of the March 17th statement there was $3736.30 USD credited to my account and no indication that anything was wrong nor was there any messages regarding any problems on my message board within my account. The proper Venue for first line of communication should have been my internal message board not external emails. Epay claims that they sent emails to my regular email account which is a Hushmail account and that they all "bounced back". I find it incredible that epay did not use their own internal secure message system and secondly they used and external email where their emails as they claim continuously bounced back and they did nothing about it nor did this not raise a reg flag. A responsible company would have (1) Sent all communication regarding any deficiency or problems or suspicious activity regarding the card or the core account immediately by way of the internal account message board. (2) If there was no response then the next step for a responsible company would be to try contact by an external email. If there was a "bounce back" as epay claims then this should have raised even more concern which should have moved them to step 3. (3) If the previous two methods failed epay should have picked up the phone and called the phone number on recorded to let me know there was a problem which of course they did not. The phone number has since yesterday been deleted by me from my records to prevent any harassment by epay in what looks to be a future confrontation. (4) If the previous 3 choices had not proved successful then there should have been an immediate letter sent to the address on record informing me of a problem which epay did not do. Again my address which was correct was deleted yesterday to prevent any harassment by epay in what looks to be a future confrontation.
Altering preexisting financial documents is a crime of Fraud in any civilized society I know of. The March 17th statement had no indication of any problems and yet the June 2nd showed 27 fraudulent $70 charges that was an alteration of the March 17th statement . If epay or it's card company had found any discrepancy in the account and the above fore mention contact methods had failed the proper legal way to handle such a problem would be to block off the amount funds on the card itself equivalent to the normal monthly charges the company claimed where not paid. What epay and their card company saw was an account with money in it that could be raided and cleaned out in short order by making up some fictitious charges. So once a week as the June 2nd statement shows epay and it's card company stole $70 USD from my account for 27 times which is blatant Fraud and Theft. They did this all with out saying one word to me. Epay claims to have sent me emails in the past but that they "bounced back". I use hushmail.com which is a secure email system that filters out incoming suspicious spam type mail. It would only take one individual with two brain cells to rub together to figure out that my email views their email as a suspicious spam or Fraud and threw it in the trash. If the proper procedures had been followed the communication would have been done internally where I would have found it.
This entire episode was do to incompetence by epay for not doing their job which turned into an opportunity for someone in their card company to steal the money out of my account using 27, $70 rapid charges to empty my account. The end truth of this all is the money in my account belonged to me and epay in collusion with their card company stole the money. I have seen some very strange and illegal behavior in my many years investing offshore but this rates near the top in boldness of a rip off scam.
THIS IS EPAY'S FINAL OFFER TO END THIS ILLEGAL BEHAVIOR
Epay will return all $70 charges stolen from my account. The alleged 6 monthly standard card fees for card may be taken from this balance. The remaining balance will be returned to the e-gold account where the money originated from. Failure to do so will result in a detail presentation of the above theft of money on a special web site devote to epay. In addition to this incident my previous exploits with epay regarding the virus/hackers who invaded your system last year and took over my personal account and emptied it. That will be a fascinating read for your future potential customers . I will also encourage other victims of epay to send in their stories to be included into an on going account of epay's behavior. You can return my stolen money and put an end to this and we will go our separate ways with nothing else said or you can watch your business be destroyed. If this process starts you will not only pay for the money stolen but all fees and expenses for the running and maintaining of this and additional sites year after year. The $1890 plus dollars means little to me. What is important and what would always bother me is if I let someone rip me off and get away with it. I have the resources and time to bring epay down, the choice is yours.
I will be leaving for vacation to a remote location shortly where there are no computers. When I return on the 7th of July and my stolen money is not in the e-gold account I will start the process to expose epay with out further delay or contact. There will be no further discussion or debate on this incident, The choice is yours. Return the stolen money or pay the price.
This report was posted on Ripoff Report on 06/19/2008 08:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Epay-Inc-Epayareacom-Epayvg/nationwide/Epay-Inc-Epayareacom-Epayvg-Epay-Card-Scam-A-debit-card-company-that-is-ripping-peopl-342194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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