- Report: #1041926
Report - Rebuttal - Arbitrate
Complaint Review: Firestone
Firestone20331 Bruce B Downs Blvd Tampa, Florida United States of America
Firestone FAILED to notify my of LOW coolant, engine OVERHEATED Tampa, Florida
*Consumer Comment: Ridiculous is right.
*General Comment: I go with the others on this.
*Author of original report: Good points
*Consumer Suggestion: Jumping to conclusions...
*Consumer Comment: Proof
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Took my 2005 Toyota Corolla in for oil change and vehicle inspection on 3/1/2013. I was recommend some services based on mileage, including a coolant flush. I asked if there was anything critical that needed to be done right away or anything I should be concerned about. Was informed there wasn't.
On 4/8/2013 my car engine overheated and damage was done to the head gasket, which required a replacement. I had the car towed to the Toyota dealer, where the tech informed me the my coolant system had a very visible leak in it that should have been easily caught at my inspection at Firestone and that was the cause of the damages.
I confirmed with the technician that the leak was not a new leak and that it should have easily been caught with an inspection. Contacted Firestone for resolution, but they declined to offer any satisfactory resolution, even after I offered to cover half of the damages myself.
This report was posted on Ripoff Report on 04/09/2013 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Firestone/Tampa-Florida-33647/Firestone-FAILED-to-notify-my-of-LOW-coolant-engine-OVERHEATED-Tampa-Florida-1041926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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