Complaint Review: Firestone
20331 Bruce B Downs Blvd
United States of America
- Phone: 813-994-1090
- Category: Auto Repair Service
Took my 2005 Toyota Corolla in for oil change and vehicle inspection on 3/1/2013. I was recommend some services based on mileage, including a coolant flush. I asked if there was anything critical that needed to be done right away or anything I should be concerned about. Was informed there wasn't.
On 4/8/2013 my car engine overheated and damage was done to the head gasket, which required a replacement. I had the car towed to the Toyota dealer, where the tech informed me the my coolant system had a very visible leak in it that should have been easily caught at my inspection at Firestone and that was the cause of the damages.
I confirmed with the technician that the leak was not a new leak and that it should have easily been caught with an inspection. Contacted Firestone for resolution, but they declined to offer any satisfactory resolution, even after I offered to cover half of the damages myself.
This report was posted on Ripoff Report on 04/09/2013 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/firestone/tampa-florida-33647/firestone-failed-to-notify-my-of-low-coolant-engine-overheated-tampa-florida-1041926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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