• Report: #326299

Complaint Review: First Line Security In Orem UT

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  • Submitted: Tue, April 15, 2008
  • Updated: Tue, April 15, 2008

  • Reported By:Tooele Utah
First Line Security In Orem UT
500 South Geneva Road Orem, Utah U.S.A.

First Line Security In Orem UT scam, Liers, degretting customer service Orem Utah

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Last year a salesmen came to our door to sell us a security system for free. The only thing that we had to do was pay the monitoring fee. After a month they started taking double payments out of our account. Then a month later it happened again. We did not authorize all of these payments. The only thing they said was "SORRY". We tried to talk to a manager but they gave us the run around. They did not even leave us with a copy of the contract that we signed. We called three times to get a copy mailed to us and after 5 months of dealing with this we finally recieved one. We are still trying to get out of our contract but they state that we will have to pay them $1700. On the contract it states that the system is $1200. We sent them a letter and did not hear anything from them. In Feburary 2008 our news stated that the salesmen from last summer where in a contest like that on "The Apprentince", and they are not in good standing with the Better Business Bureau. If you want you money safe and house safe do not get a system from first line. All you will get is headaches, months of bad customer service and waiting long hours on the the phone to get no where.

Heather
Tooele, Utah
U.S.A.

This report was posted on Ripoff Report on 04/15/2008 03:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Line-Security-In-Orem-UT/Orem-Utah-840/First-Line-Security-In-Orem-UT-scam-Liers-degretting-customer-service-Orem-Utah-326299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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