• Report: #363788

Complaint Review: Ford Motor Company

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  • Submitted: Sun, August 17, 2008
  • Updated: Sun, August 17, 2008

  • Reported By:dallas Texas
Ford Motor Company
1 American Rd Dearborn, Michigan U.S.A.

Ford Motor Company (Lincoln Division) Coolant plastic intake manifold, not notified by Ford of recall, missed the deadline for extended warranty Dearborn, Michigan

*Consumer Suggestion: Lawsuites and recalls

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1999 Lincoln, 69000miles. Have leaking coolant intake manifold due to being plastic. Not bad enough to fix yet.
Dealer said I missed the 7 yr deadline to join the recall that fixed it and to get an extended warranty. I missed it because I did not know about the recall. Yet I bought the car used from Plano (Dallas, TX) Lincoln Mercury and they have my name etc.
So no one notified me of the recall so I am out of luck.
I wrote to Ford and said it needed it fixing and asked them to do so. They could not even take the time to read my letter because they said I was too late for reimbursement for having had it done. In my letter I said I had not had it done and wanted Ford to do it.
So they just blew me off.
Why should I be excluded because they did not notify me? Am I supposed to call them every time I am aware of something toa ask if there is a recall.
Can't some enterprising lawyer look at this and see about extended the previous settlement that forced the recall/reimbursement program?

Rod
dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 08/17/2008 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ford-Motor-Company/Dearborn-Michigan-48126/Ford-Motor-Company-Lincoln-Division-Coolant-plastic-intake-manifold-not-notified-by-For-363788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Lawsuites and recalls

AUTHOR: Not Saying - (U.S.A.)

This was a class action settlement not a "recall". It was published in all papers, and sent to all registered owners at the time the settlement was done. If you are a subsequent owner of a vehicle, it is your responsibility to notify the manufacturer of your new ownership status, otherwise the letters and notifications go straight to the original owner.

Since this was a settlement, it cannot be changed and Ford wont pay for your manifold.
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