I am writing this as a former employee. I am not disgruntled, I am actually happy to be out of that company as I am an honest person, and don't want anymore people to be taken advantage of. Freedom Financial Management, AKA The Law Offices of Richard A. Lenard, does nothing but provide misleading information. In this day and age, so many people are in debt and looking forward to getting their debts paid off. This company promises to do so and doesn't. All they do is tell consumers that they are going to help settle their debt in a matter of 2 to 3 yrs, but they do not contact the creditors except in a "Cease and Desist Letter", does not call and fight for the consumers as the clients think they do, and all the "upfront" fees get paid at a 12% a month interest, and nothing ever gets settled with the creditors. The consumers think their money is going to a so called "trust fund" but it really goes to the fees and by the time enough money is every accumulated to so call "negotiate and settle " with the creditors, the clients are usually sued by then and when a client goes to cancel their account, these lose thousands and are not refunded their money.
The employees are told to never give a straight answer and to lie to the clients stating that we are really working with the creditors, when the creditors hardly ever work with us, let alone ever approve the program. The company gets rich while the debtors get sued. Another thing, is that Freedom doesn't even have a real attorney in the office like promised, the man is just there getting paid to use his name. In my experience working with them, I saw the attorney walk in maybe once, just to pick up his paycheck, and we have to lie telling the creditors and clients that he has "their file on his desk for review". There has been circumstances that I have looked into the clients file, to find out that there was money to negotiate, but was told by my supervisor to state that there wasn''t. Freedom doesn't want you to ever settle as they lose money. The address provided on the statements are that of a local mail center, and when I had asked my supervisor if this 3337 S. Bristol St Ste 156 was the corporate office, they said "no" and to relay to the clients that we worked in a "call center" and that we took calls for different companies and we used that address for general correspondence. Freedom actually has moved like 2 times in the last year and a half they have been in business, don't have a sign on their door, and are planning on moving again to a different building on 2/1/09.
If you are doing business with Freedom,,PLEASE cancel your account as soon as possible and take your business elsewhere otherwise your current situation is going to be way worse and you will REALLY end up in Financial ruins. My advise to you is to work with your local Consumer Credit Counseling as I have worked with them before and from experience, they DO pay and are on your side.