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Report: #1091429

Complaint Review: Frenchy's Auto Repair - Fort Lauderdale, FL 33309

  • Submitted:
  • Updated:
  • Reported By: alphapaz — baton rouge Louisiana
  • Author Not Confirmed What's this?
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  • Frenchy's Auto Repair 5100 NW 12th Ave, Fort Lauderdale,, FL 33309 USA

Frenchy's Auto Repair ripped off Fort Lauderdale Florida

*Consumer Comment: question

Show customers why they should trust your business over your competitors...

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My experience with Frenchy's Auto Repair has not been good:  I took my vehicle in for a thermostat replacement which the part cost $38 (retail dealer price) and they charged me $289 plus tax.  

I had to complain, wait for her (Leah) to call (where she got the part from) and then give me my cash back!  Good thing I checked out the real-price.  I have always found what they charge for parts to be 50% to 200% higher than the actual dealer retail prices and when asked why - Frenchy replied: "Well I guarantee the parts which is why I charge more for them." But his warranty is the same as the original parts company.

Finally I liked the work performed which was solid (even after the over-charging situation) but decided to bring my own parts in one day and then I was cursed out and told to leave their repair shop.  Yes...very unprofessional indeed.  FYI, there is a class action suit pending with 31 people involved.  If you need the law firm’s name...contact me.

This report was posted on Ripoff Report on 10/12/2013 07:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/frenchys-auto-repair/fort-lauderdale-fl-33309/frenchys-auto-repair-ripped-off-fort-lauderdale-florida-1091429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

question

AUTHOR: coast - ()

POSTED: Saturday, October 12, 2013

What was the amount of the estimate?

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