Complaint Review: Friendfinder.inc - Alt.com - Palo Alto California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Friendfinder.inc - Alt.com 445 Sherman Ave Ste C, Palo Alto, California U.S.A.
- Phone: +.408.745.5400
- Web:
- Category: Bait-and-Switch
Friendfinder.inc - Alt.com - Amelia C. Abuse Report payed account deleted without warning Palo Alto, California
*Author of original report: reply from alt.com
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Been a member of alt.com for some time now. This was my third account. For some reason they lost the 2 others. "Unable to retrieve account" is the explanation. This time I had a Gold membership, all going well. Till this morning I got a mail:
Quote:
"In accordance with this policy, your account has been deleted. This decision was made after receiving numerous complaints, as well as an investigation that confirmed these reports. If you are a premium (silver/gold) member, you can contact the Billing Department for pro-rated refund for your account. "
Unquote.
Numerous complaints? huh? What about? Investigation? Spam?
I am a private person and never sent any spam. Though I get a lot of rubbish from alt, certainly in the first years. I have never received a complaint about anything whatsoever. Not by private people, nor by Alt.com.
They make it impossible to contact people without paying a lot. That's the only thing they are paranoid about. But they tell you it is for your "protection".
Now I want them to refund me completely. Not just for the remaining time, but completely. Because I have lost all my contacts now. One spends a lot of time making friends and contacts. And all of a sudden they delete information you gathered over year(s). I want financial compensation for that loss and unilateral unconsiderate behavior.
D99
Nieuwpoort
Belgium
This report was posted on Ripoff Report on 01/22/2009 03:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/friendfinderinc-altcom/palo-alto-california-94306-1829/friendfinderinc-altcom-amelia-c-abuse-report-payed-account-deleted-without-warning-414728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
reply from alt.com
AUTHOR: D99 - (Belgium)
SUBMITTED: Thursday, January 22, 2009
Reply from alt:
QUOTE:
Dear Member,
Thank you for your email.
We have recently received an email showing that you have engaged in the solicitation of another member.
This directly violates our Terms of Use (which you agreed to upon joining), and your account has been deactivated.
Please send us an email stating that you understand this warning and agree to no longer engage in the aforementioned violation of our Terms of Service. We'll then reactivate your account within 48 hours.
This serves as your official first warning. The next step will be to delete your account, without warning or refunds.
If you have any questions, email us at: abuse@friendfinderinc.com.
Thank you,
Claudia C.
Abuse Support
UNQUOTE
REPLY FROM MY PART:
I understand very well.
And I didn't violate nor will I violate terms of agreement.
Your mail-system looses mails all over the place.
I have to send same mail 2 3 times to be sure.
Your service for paying members and consumerservice in general is below par.
All further communication gets published on http://www.ripoffreport.com/
anyway.
I want to see that alledged mail and/or complaint.
Threathening me with taking my money and stop payedfor service doesn't do you any good either.
May you burn in hell.
D99
Advertisers above have met our
strict standards for business conduct.
